North West: Trails Guide/Spa Admin Ops Couple posted by Wild Dreams Hospitality

This gorgeous lodge sleeps a maximum of 12 guests, and is situated in the Madikwe Game Reserve in North West. This position is ideal for those with previous experience in a high-end 5-star environment, ensuring exceptional guest experiences and operational efficiency. Must be passionate about the bush, hospitality, and people.

Trails Guide:

• Must have Lead Trails Guide qualification
• FGASA Level 2 (NQF 4)
• DEAT registered for NW province
• Valid first aid and PDP
• Minimum 5 years experience in a 5-star lodge
• Excellent communication skills in English, as mostly international guests
• Must have own transport
• Assisting with maintenance when quiet
• Looking for an ethical guide with a passion for nature
• Must be trustworthy, reliable presentable and punctual

Spa Therapist/Admin Operations Assistant:

Looking for an experienced spa professional ready to transition into a broader hospitality role that combines spa expertise with reception, hosting, and operations support. This hands-on position suits someone who thrives in a small, close-knit lodge team, enjoys variety, and is passionate about wellness, guest satisfaction, and professional service.

• Qualified skincare therapist (Somatology Diploma: ITEC/CIDESCO/SAAHSP/CIBTAC)
• 3+ years’ spa or beauty industry experience; 5-star/lodge background preferred
• Proficient in facials, nails, body treatments, and all major massage techniques
• Strong admin, reception, and organizational skills; PAN Hospitality experience an advantage
• Excellent communication, well-groomed, reliable, and service-focused
• Flexible to work shifts, weekends, and holidays
• Computer literate; capable of handling stock control, guest hosting, and room checks
• Team player who can also work independently; assists management as needed
• Must have own reliable transport

On Offer:

Trails Guide:

• R12-R14kpm, DOE
• Live-in accommodation (single, furnished)
• Meals and uniform provided
• Work Cycle: 6 weeks on, 2 weeks off
• Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer
• Medical Aid Discovery Health KeyCare (after 3 months; employer to pay the total contribution to the medical aid scheme on your behalf)
• Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee)
• No pets, children or partners

Spa Therapist/Admin Operations Assistant:

• R8-R9kpm, DOE
• 10% commission on spa treatments
• This position is also included in general staff gratuities
• Live-in accommodation (single, furnished)
• Meals and uniform provided
• Work Cycle: 6 weeks on, 2 weeks off
• Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer
• Medical Aid Discovery Health KeyCare (after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf)
• Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee)
• No pets, children or partners

This is a live-in position.