A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Administration BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: 35 years of experience in a similar role Proficient in Microsoft Office Experience with Pastel Partner (non-negotiable) Strong telephonic and email etiquette with excellent communication skills Ability to work under pressure while maintaining a positive attitude Exceptional organizational and time management skills Experience working in a manufacturing environment DUTIES: Professional Management of the Switchboard: Manage all incoming calls professionally and in a timely manner. Professional and Accurate Management of Administrative Enquiries and Queries: Monitor and manage all electronic supplier enquiries related to orders, ordering, and invoicing. Monitor and manage all telephonic supplier enquiries related to orders, ordering, and invoicing. Professionally assist and manage walk-in customers with any administrative requests and queries in the absence of the front desk employee. Follow up on all administrative requests, queries, and duties daily in the absence of the front desk employee. Check and respond to all emails related to administration requests and queries daily. Management of Professional and Accurate Record-Keeping Systems: Ensure documents are correctly stored in the manual filing system for professional and effective record-keeping in the absence of the front desk employee. Ensure supplier documents are correctly stored in the electronic filing system to maintain professional and effective record-keeping of company documents. Ensure the asset register is correctly stored in both the electronic and manual filing systems for professional and effective record-keeping. Ensure that Pastel, asset registers, and other record-keeping systems are continuously updated with relevant information, including supplier price increases, products, codes, etc. Management of Professional and Accurate Data Capturing: Capture and manage all COD and 30-day supplier payments on business online platforms. Professional and Accurate Management of Supplier Enquiries and Queries: Monitor, capture, and manage all electronic supplier enquiries, queries, credit notes, outstanding invoices, and prices. Monitor and manage all telephonic supplier enquiries, queries, credit notes, outstanding invoices, and prices. Management of Professional and Accurate Processing of Orders to Suppliers: Manage and monitor the ordering of raw materials from suppliers, including completing the material requisition. Generate purchase orders for raw materials. Follow up on raw materials ordered from suppliers. Management of Professional and Accurate Payments to Suppliers: Manage and monitor the creditors age analysis on a weekly basis. Reconcile supplier statements to remittance advice on a monthly basis. Additional General Administrative Functions: Although the following duties do not form part of your core responsibilities, you will be expected to complete them on an ad hoc basis in addition to your primary duties. Professional and Accurate Management of Customer Enquiries and Queries: Monitor and manage all electronic customer enquiries and queries related to technical aspects of the product (e.g., design). Monitor and manage all telephonic customer enquiries and queries related to technical aspects of the product (e.g., design). Professionally assist and manage all walk-in customers. Professional and Accurate Management of Reports and Administrative Tasks: Manage and capture completed monthly reports on Excel. Print and distribute monthly reports to staff. Manage and resolve ad hoc management requests and queries. Manage and monitor the ordering of stationery and other small requirements as indicated by staff on requisition. Manage and resolve ad hoc supplier administrative requests and queries (e.g., documents required or to be completed). HOURS: Monday to Friday: 08:00 17:00