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Overberg: Receptionist posted by Bright Placements

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Job Description

About the Role

We are seeking a highly skilled and experienced Receptionist to join our team at Bright Placements in Overberg. As a receptionist, you will be the first point of contact for guests, providing exceptional service and ensuring a warm welcome. With 12 years of experience as a receptionist, front desk agent, or guest service attendant, we are looking for someone with excellent communication and interpersonal skills, who is passionate about hospitality and delivering outstanding service.

Key Responsibilities

  • Manage reception area and ensure a welcoming environment for guests
  • Handle incoming calls, respond to emails, and provide administrative support
  • Process bookings, manage reservations, and update systems
  • Maintain accurate records and files
  • Provide exceptional customer service and resolve guest complaints

Requirements

  • 12 years of experience as a receptionist or in a similar role
  • Excellent communication and interpersonal skills
  • Strong organisational and administrative abilities
  • Ability to multitask and work calmly under pressure
  • Experience working in game lodges, hotels, or hospitality environments is highly beneficial
  • Flexible with work hours and able to adapt to remote lodge conditions

Qualifications

Matric / Grade 12 (required). Hospitality qualification or front-office training (advantageous). First Aid certificate (an advantage in remote lodge environments).

Salary & Benefits

Salary will be discussed during the interview process.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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