Responsibilities: Prepare and send accurate invoices to customers, ensuring compliance with company policies Respond promptly to customer inquiries regarding billing, payments, and account balances Track and record customer payments accurately in the accounting system Review accounts receivable ageing reports to identify and follow up on overdue invoices Contact customers with overdue balances to request payment and negotiate terms as needed Reconcile accounts receivable with the general ledger and apply payments, adjustments, or credits Identify and process bad debts for write-off per company procedures Maintain and update accurate customer records, including contact details and credit terms Evaluate new customers’ creditworthiness and recommend appropriate credit limits Provide regular reports on accounts receivable, collections, and financial metrics to management. Ensure compliance with company policies, accounting standards, and legal requirements Collaborate with sales and customer service to resolve billing issues and enhance customer experience Requirements : High school diploma with accounting or a post-secondary degree in finance/accounting (preferred) Strong attention to detail and organisational skills Proficiency in accounting software (SYSPRO) and Microsoft Excel Excellent communication and customer service skills Knowledge of accounting principles and accounts receivable processes Ability to work independently and collaboratively in a team Familiarity with accounts receivable and collections regulations (preferred) Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.