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Pietermaritzburg: Junior Administrator

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Job Description

About the Role

We are seeking a highly organized and detail-oriented Junior Administrator to join our team in Pietermaritzburg. As a key member of our administrative team, you will be responsible for providing exceptional customer service, supporting the sales team, and ensuring the day-to-day functioning of our tyre retail outlet and warehouse.

Key Responsibilities

  • Answer incoming calls, welcome visitors, and respond to customer enquiries in a professional and timely manner.
  • Identify customer requirements and accurately refer customers to the Sales Team for further assistance.
  • Communicate with courier companies via email and telephone regarding stock collections. Monitor time-sensitive collections and keep management and the sales team informed of progress.
  • Process customer payments and issue receipts. Prepare EFT documentation, handle credit notes, assist with cash handling, and support daily cash reconciliations.
  • Maintain organized paper-based and electronic filing systems. Ensure invoices, job cards, and internal documentation are accurately filed and readily accessible.
  • Perform accurate data entry using industry-specific software (e.g. SAGE) and general applications such as Microsoft Excel. Maintain databases and assist with compiling basic reports.
  • Order office supplies and ensure the office environment remains neat and organized. Manage diaries, schedules, and courier collections. Provide ad hoc administrative support to senior staff as required.
  • Conduct daily checks of cold drink stock and place orders timeously.

Requirements

  • 6 to 12 months’ experience in an administrative or retail environment is advantageous.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn job-specific software.
  • Strong accuracy and attention to detail, particularly when handling financial records and stock-related data.
  • Excellent verbal and written communication skills, including professional telephone etiquette.
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Qualifications

  • Bachelor’s degree or equivalent qualification is an advantage but not required.

About Admin / clerical / secretarial Jobs in Msunduzi

In the administrative and clerical sector in Msunduzi, South Africa, one can expect to find a diverse range of job opportunities across various industries. Generally, this field is in high demand, with many businesses seeking skilled professionals to manage their day-to-day operations. Typically, administrative assistants play a crucial role in ensuring the smooth functioning of an organization.

Salaries for administrative and clerical roles in Msunduzi can vary widely depending on factors such as experience, company size, industry sector, and level of seniority. While broad salary ranges are difficult to pinpoint, a common starting point for entry-level positions is typically around R30 000 – R50 000 per annum, with salaries increasing accordingly as one gains more experience and takes on more senior roles. However, it’s essential to note that these figures are only rough estimates and can vary significantly depending on individual circumstances.

Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, particularly Word, Excel, and Outlook; strong organizational and time management skills; excellent communication and interpersonal skills; attention to detail and accuracy; ability to maintain confidentiality and handle sensitive information; and basic computer literacy. In addition, many employers also require administrative assistants to have a valid DBS (Disability Benefits Scheme) clearance certificate.

Administrative professionals in Msunduzi can find job opportunities across various industries, including financial services sector, technology industry, manufacturing sector, and public administration. The financial services sector is often one of the largest employers of administrative staff, while the technology industry also requires skilled professionals to manage its day-to-day operations. Other common sectors that hire administrative assistants include government departments, private companies, and non-profit organizations.

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Career progression for administrative professionals in Msunduzi can vary depending on individual performance and career goals. Typically, entry-level positions may progress to more senior roles such as assistant manager or team leader within a few years of experience. Some may also choose to specialize in specific areas, such as HR or financial management, which can lead to even greater career advancement opportunities. With ongoing training and development, administrative professionals in Msunduzi can look forward to a rewarding and challenging career with plenty of opportunities for growth and progression.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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