Bronkhorstspruit: Restaurant Manager posted by AtripleA recruitment & temps

About the Role

We are seeking an experienced Restaurant Manager to join our team at AtripleA recruitment & temps in Bronkhorstspruit. As a key member of our hospitality team, you will be responsible for overseeing all aspects of restaurant operations, ensuring excellent customer service, and driving business growth.

Key Responsibilities

• Staff Management:

• Hiring, training, and supervising restaurant staff.

• Scheduling shifts and ensuring proper staff coverage.

• Conducting performance evaluations and providing feedback.

• Resolving any conflicts or issues among employees.

• Customer Service:

• Ensuring high levels of customer satisfaction through excellent service.

• Addressing customer complaints or concerns in a timely manner.

• Maintaining a friendly and welcoming atmosphere.

• Operations Management:

• Overseeing daily restaurant operations to ensure efficiency.

• Monitoring food and beverage preparation to ensure quality and consistency.

• Ensuring health and safety regulations are followed.

• Managing opening and closing procedures.

• Inventory and Supply Management:

• Ordering food, beverages, and supplies as needed.

• Managing inventory to reduce waste and prevent shortages.

• Coordinating with vendors and suppliers to negotiate pricing.

• Financial Management:

• Monitoring and managing the restaurant’s budget and financial performance.

• Analyzing sales reports and managing costs to maximize profitability.

• Handling cash management, including daily reconciliation of cash registers.

• Preparing financial reports for upper management or owners.

• Marketing and Promotions:

• Planning and executing marketing campaigns to attract customers.

• Managing social media accounts or working with marketing teams.

• Organizing promotions, events, and special offers.

• Menu Development:

• Collaborating with chefs or kitchen staff to develop menu items.

• Analyzing customer preferences and sales trends to adjust the menu.

• Ensuring the menu is cost-effective and aligns with the restaurant’s brand.

• Health and Safety Compliance:

• Ensuring the restaurant complies with all local health and safety regulations.

• Conducting regular inspections to maintain hygiene standards.

• Training staff on proper food handling and safety protocols.

• Customer Relationship Management:

• Building relationships with regular patrons to foster loyalty.

• Addressing customer feedback to improve service.

• Equipment and Maintenance:

• Ensuring that all equipment is functioning properly.

• Coordinating maintenance or repairs when necessary.

Requirements

• 2+ Years Experience in back and front restaurant management

• Responsible

• Living in the area

• Afrikaans Speaker

Salary & Benefits

Not specified