Pietermaritzburg: Junior Administrator posted by Pronel Consultants

About the Role

We are seeking a highly organized and detail-oriented Junior Administrator to support the efficient day-to-day functioning of our tyre retail outlet, warehouse, or associated fleet and logistics environment in Pietermaritzburg. As a key member of our team, you will be responsible for providing exceptional customer service, managing inventory records, and ensuring accurate document management.

Key Responsibilities

• Answer incoming calls, welcome visitors, and respond to customer enquiries in a professional and timely manner.
• Identify customer requirements and accurately refer customers to the Sales Team for further assistance.
• Communicate with courier companies via email and telephone regarding stock collections.
• Monitor time-sensitive collections and keep management and the sales team informed of progress.
• Process customer payments and issue receipts.
• Prepare EFT documentation, handle credit notes, assist with cash handling, and support daily cash reconciliations.
• Maintain organized paper-based and electronic filing systems.
• Ensure invoices, job cards, and internal documentation are accurately filed and readily accessible.
• Perform accurate data entry using industry-specific software (e.g. SAGE) and general applications such as Microsoft Excel.
• Maintain databases and assist with compiling basic reports.
• Order office supplies and ensure the office environment remains neat and organized.
• Manage diaries, schedules, and courier collections.
• Provide ad hoc administrative support to senior staff as required.
• Conduct daily checks of cold drink stock and place orders timeously.
• Prepare and process orders for daily and monthly requirements.

Requirements

• 6 to 12 months experience in an administrative or retail environment is advantageous.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn job-specific software.
• Strong accuracy and attention to detail, particularly when handling financial records and stock-related data.
• Excellent verbal and written communication skills, including professional telephone etiquette.
• High level of integrity, a positive and proactive attitude, strong organizational skills, and the ability to work independently while meeting deadlines.

Qualifications

• Completed secondary education (Matric)

Salary & Benefits