Pinetown: Workshop Manager Pinetown posted by Jobs 4 All

March 11, 2026 Jobs in Durban Area

Jobs 4 All

Kwazulu-Natal

Logistics Sales

Job Description

About the Role

The Workshop Manager is responsible for the effective planning, coordination, and control of all workshop operations to ensure optimal productivity, quality, safety, and customer satisfaction.

Key Responsibilities

Manage and plan the daily operations of the workshop, working with and acting on deviations.
Lead and motivate the workshop and service staff and services salesman personnel.
Set routines for daily planning and follow up meeting on WIP and Parts.
Carry out regular meetings with workshop staff and Technicians.
Minimise WIP in the workshop to below 50 open job cards and capitalise on hours sold.
Develop, implement, monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.
Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.
Monitor and handle deviations, initiate proper actions and escalations.
Promote and work with Dealer Operating standards to ensure uniform quality standards in all areas of the business.
Coordinate the Spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.
Manage the workshop facilities and HSE together with Safety Officer.
Create working time schedules for work shifts.
Attend to daily workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors.
Develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.
Build and maintain the right level of relationships with customers representatives.
Monitor the processing of complaints and process major or complicated complaints.
Assist workshop personnel and customers regarding technical issues.
Participate in meetings with key customers when required.
Increase service solutions sales by developing, coordinating the spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.
Manage the workshop facilities and HSE together with appointed safety staff and safety committee.
Create working time schedules for work shifts.
Develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer. Participate in meetings with key customers when required.
Monitor the processing of complaints and process major or complicated complaints.
Assist workshop foreman, personnel and customer regarding technical issues.
Increase service solutions sales by developing, maintaining, and communicating the services portfolio and solutions according to customer needs.
Market and communicate services solutions to existing and potential customers.
Coordinate and follow up of the service salesman activities if required by the reporting line.
Enable a team-based approach ensuring open and effective communication within the workshop to achieve common business objectives.
Monitor the workshop’s pricing and discounts to ensure that they meet the established level.
Cooperate with other local and distributor departments to develop, maintain, and communicate the service strategy, portfolio, and solutions.
Follow up workshop results – develop the workshop business by following up budget, results, operational targets and taking measures in order, to achieve set targets.
Manage and analyse the workshop’s running costs and expenditure budget.
Regularly follow up service business and financial results.
Set, monitor, maintain and follow up KPI’s.
Work with and handle applicable licenses for the workshop operations, monitor possible developments.
Analyse current standards to identify and present opportunities for improvements of the workshop.
Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals.
Oversee all internal, warranty, and onsite workshop and staff maintaining and communicating the services portfolio and solutions according to customer needs.

View Job Alberton: Dispatch Admin and Support posted by Dynamic Outsourced Solutions

Requirements

Matric
Min 5 years experiences in similar role
Strong Planning and leadership Skills
Diesel Certificate
Code 14 licence

Qualifications

No qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Logistics Sales Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the logistics sales field is a common industry trend, with many multinationals operating in the region and seeking skilled professionals to manage their supply chains and customer relationships. Typically, these roles require a strong understanding of the local market, excellent communication skills, and the ability to work effectively in a fast-paced environment.

When it comes to salary expectations for logistics sales positions in Kwazulu-Natal, broad ranges can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salaries within the range of R200 000 to R400 000 per annum, while more senior positions may command salaries between R500 000 to R800 000 or more. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.

Common skills required for logistics sales roles in Kwazulu-Natal include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, experience with supply chain management software, and knowledge of local regulations and industry standards. Other essential skills may include data analysis, marketing principles, and the ability to work effectively under pressure. Typically, candidates with a degree in a relevant field such as logistics, supply chain management, or business administration are well-suited for these roles.

View Job Nelspruit: Field Service Technician Nelspruit posted by GAP Consulting

Many industries commonly employ logistics sales professionals, including financial services sector companies, technology industry players, manufacturing sector firms, and e-commerce organizations. In Kwazulu-Natal, the demand for skilled logistics sales personnel is often high due to the region’s strategic location and growing economy.

Career progression opportunities are available in the logistics sales field, with experienced professionals often moving into senior roles or taking on leadership positions within their organizations. Typically, career development involves specialized training programs, industry certifications, and networking events. By developing a range of skills and staying up-to-date with industry trends, job seekers can increase their chances of success in this rewarding and challenging field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process