Johannesburg: Executive Operations posted by Edgexec (Pty) Ltd

About the Role

Lead operations at the executive level, shape the delivery model, and keep critical environments running at peak performance. This is a high-impact role for a seasoned facilities and engineering leader who can balance strategy, commercial performance, and operational excellence.

Key Responsibilities

• Develop and manage the facilities management operational budget (short and medium term), ensuring cost control, profitability and effective use of resources.
• Maximise gross profit through operational strategies, revenue enhancement initiatives and continuous efficiency improvements.
• Oversee the development and maintenance of short, medium and long-term capex plans and ensure they meet contractual and business needs.
• Own the customer relationship at an executive level, ensuring service standards meet or exceed agreed levels and that issues are proactively addressed.
• Translate customer requirements into clear FM deliverables and ensure contracts are retained and renewed through well-defined client retention and growth plans.
• Ensure a deep understanding of the clients business environment and design operating strategies that support their strategic objectives.
• Drive communication and change management initiatives that embed the desired culture, behaviours and ways of working across operational teams.
• Define and oversee KPIs, SLA frameworks and contract compliance activities to ensure consistent operational standards.
• Work with Supply Chain to define supplier contract principles and performance standards, ensuring robust vendor and subcontractor management.
• Ensure service delivery adheres to quality, safety, environmental and risk management standards, including applicable statutory and client policies.
• Promote integrated use of systems (e.g. SAP, MS Office, MS Project) to support planning, reporting and performance management.

Requirements

Degree or BTech in Engineering, Facilities Management or a related field; a Management qualification (EDP, MBA or MBL) is advantageous.

Approximately 15 years relevant working experience, including at least 8 years in FM and maintenance engineering and 8 years in senior management.

Proven experience in large, complex facilities or property portfolios, with strong exposure to CRM and property management.

Strong grounding in facilities management, general building maintenance, people management, supply chain, procurement and strategic sourcing.

Demonstrated strength in commercial, contract and vendor management, including understanding of finance, law and auditing principles.

Sound knowledge of OHS Act, ISO 9001 quality management and risk management systems, with a track record of driving compliance.

Confident user of MS Word, Excel, PowerPoint, Project and Outlook (intermediate level) and exposure to SAP or similar enterprise systems.

Leadership style that is proactive, results-oriented, resilient and able to perform under pressure, with excellent written and verbal communication skills.

Strong competencies in customer focus, negotiation, business acumen, analytical thinking, planning, relationship building and team leadership.

Qualifications

No formal qualifications mentioned.