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Port Elizabeth: Credit Controller




Date 2024-04-11
Job Title Credit Controller
Employer
More Information
Salary
Category Accounting Finance
Location Nelson Mandela Bay
/ Port Elizabeth

Job Summary

CREDIT CONTROLLER- JOB SPEC Duties and

Responsibilities:

Collections (End-to End Process): Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D) Ensure all payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments). Ensure Debit Order return process is followed. Follow-up on Broken PTP’s and outstanding queries in-order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to action. Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated to Senior to action. All communication must be done in line with Standard Operating Procedures (Type and Time) Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Administration/Customer Service: Prepare documents for Adjustments/Refunds/Transfers/Bursaries/Payment Plan change for Campus Senior/National Senior. Accurate processing of unallocated payments. To be reviewed by National Senior. Work closely with admission team to resolve cancellation queries and close loop with customer. Credit Balance investigation. Updating Notes on Excalibur. Handle account queries or complaints and provide appropriate solution and alternatives. Assisting and dealing with queries and walk-ins when based at campus. Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries Quality Management and Reporting: Evaluation of all Key Performance Area. Items such as quality of work, deadlines met, and query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes and information saved in Excalibur. Reports and documents prepared and sent to Campus Senior/National Senior will be audited. Competencies Required: Knowledge of Full Credit Control function Excellent Verbal and written communication skills Good Interpersonal skills Customer service driven Analytical and Problem-solving skills Sound numerical skills Organized person who works accurately and able to handle pressure Honest, trustworthy, and ethical Time management skills and able to produce reports using Microsoft Office.

Credit Controller position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2024-04-11 in the Accounting Finance category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Port Elizabeth: Credit Controller




Date 2024-03-29
Job Title Credit Controller
Employer
More Information
Salary Monthly
Category Accounting Finance
Location Nelson Mandela Bay
/ Port Elizabeth

Job Summary

Duties:

Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D) Ensure all payment plans are adhered to. Escalation and assistance of account related queries (Billing/Statements/Payments). Ensure Debit Order return process is followed. Follow-up on Broken PTPs and outstanding queries in-order to recover payment. Manage Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days. List to be prepared and Escalated to Senior to action. Accounts must be handed over to Pre-Legal after 120 days. Handover checklist to be completed and escalated to Senior to action. All communication must be done in line with Standard Operating Procedures (Type and Time) Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Prepare documents for Adjustments/Refunds/Transfers/Bursaries/Payment Plan change for Campus Senior/National Senior. Accurate processing of unallocated payments to be reviewed by National Senior. Work closely with admission team to resolve cancellation queries and close loop with customer. Credit Balance investigation. Updating Notes on Excalibur. Handle account queries or complaints and provide appropriate solution and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when based at campus. Build sustainable relationships with internal and external stakeholders through open and interactive communication in-order to resolve outstanding account queries. Evaluation of all Key Performance Area. Items such as quality of work, deadlines met, and query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes and information saved in Excalibur. Reports and documents prepared and sent to Campus Senior/National Senior will be audited. Competencies Required: Knowledge of Full Credit Control function Excellent Verbal and written communication skills Good Interpersonal skills Customer service driven Analytical and Problem-solving skills Sound numerical skills Organized person who works accurately and able to handle pressure Honest, trustworthy, and ethical Time management skills and able to produce reports using Microsoft Office.

Credit Controller position available in Nelson Mandela Bay, Port Elizabeth. This job position was posted by . The job has been posted on 2024-03-29 in the Accounting Finance category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Johannesburg: Credit Controller

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View Job
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View Job
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My client is seeking a Senior Credit Controller to manage the Corporate Key Business credit collection portfolio and ensure that the accounts are paid when due. This is a 12 month contract. Matric - essential. Diploma in Credit Management would be an advan


View Job
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Richards Bay: Credit Controller posted by Jawet Construction

We are looking to hire an experienced credit controller to expertly manage the debts of our company. As a credit controller, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of


View Job
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Cape Town City Centre: Credit Controller

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View Job
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Duties: Allocates receipts to open items on a specific line-item basis. Performs testing on SAP, when required. Investigates unallocated receipts by liaising with the banks. Performs account reconciliations. Distributes monthly statements. Supplies custome


View Job
Credit Controller

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Matric Min 5 years Credit Control experience Strong Excel and reconciliation skills Reduce DSO and increase working capital Cash Collection Allocation of unallocated amounts Maintain clear book with no over dues older than 90 days outstanding Credit Contro


View Job
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Port Elizabeth: Credit Controller

Duties: Collections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls/ensuring outbound quality call quota is


View Job
Credit Controller

Midrand: Credit Controller

Description: Join the clients team as a Credit Controller and become a key player in our financial success story. If you`re a detail-oriented finance professional with a passion for credit management, we want to hear from you Duties will include: Must ensu


View Job
Credit Controller

Port Elizabeth: Credit Controller (Ee)

Requirements: Relevant qualification essential. Knowledge of Full Credit Control function. Excellent verbal and written communication skills. Good Interpersonal skills and customer service driven. Analytical and Problem-solving skills. Must have sound nume


View Job
Credit Controller (Ee)

Johannesburg: Credit Controller – Fixed Term

Job Purpose: CIT invites suitably qualified candidates to apply for the Creditors Clerk position based at OUR JHB Branch. The role is responsible for management creditors accounts which includes data validation, reconciliation of accounts and maintaining a


View Job
Credit Controller – Fixed Term

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Job Description: The candidate will be responsible for the full debtors` function, responsibilities will include: Processing invoices and incoming payments Reconcile the accounts receivable ledger Prepare monthly reports Minimum Requirements: Certificate i


View Job
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Durban: Credit Controller – Sandton

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View Job
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View Job
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About the role: Join as a Credit Controller at our client`s Paarl office, where you`ll manage company debtors with precision. Responsibilities include reconciling accounts, negotiating payment plans, and ensuring compliance. They seek a detail-oriented ind


View Job
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View Job
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View Job
Debtors Clerk/ Creditors Controller

Johannesburg: Credit Controller posted by Dream Hotels and Resorts

We are seeking a highly skilled and detail-oriented Credit Controller to join our finance team within the hotels group. The Credit Controller will play a crucial role in managing the credit and collections process, ensuring timely payments from our custome


View Job
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Johannesburg: Medical Credit Controller posted by Qetello

Together with our client, a leading claims administrator in Johannesburg North, we are recruiting for a Medical Credit Controller to assist with Private and medical aid claims.Duties and Responsibilities: Implement credit control procedures for specialist


View Job
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Cape Town: Credit Controller posted by FROGG Recruitment

Credit Controller Kenilworth Cape Town Our client in Kenilworth Cape Town is looking for a Credit Controller with 4-5 years of debtors and credit controlling experience. You need experience with the opening of new accountant and the credit application proc


View Job
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South Africa: Sage Credit Controller, Roodepoort posted by Recruitment Web South Africa

Sage Credit Controller, RoodepoortAble to start immediatelyGrade 12Credit Management qualificationComputer literate MS Office - Advanced Excel is specifically a requirementMin 3-5 years experience working as a Credit controller on national accountsSAGE exp


View Job
Sage Credit Controller, Roodepoort

Share this to someone who needs a job:
Posted in Uncategorized

More Jobs in Your Area