Job Description
Our client, a well-established medical practice, is seeking to employ a professional and reliable Medical Receptionist to join their team on a 56 month contract. This role requires someone organised, friendly, and capable of managing a busy front office with confidence.
Requirements:
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Strong organisational and communication skills.
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Proficiency in Microsoft Office.
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Ability to multitask, manage time effectively, and work independently.
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Professional and well-presented demeanour.
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Previous experience in a medical practice (advantageous).
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Knowledge of medical aid billing, IOD billing, and obtaining authorisations (advantageous).
Responsibilities (include but are not limited to):
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Front Desk & Patient Interaction
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Welcome patients and manage all reception duties.
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Handle incoming calls, emails, and general enquiries.
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Assist with patient check-ins and check-outs.
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Scheduling & Administration
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Schedule appointments and manage practitioner diaries.
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Maintain and update patient records with accuracy and confidentiality.
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Ensure daily administrative tasks are completed efficiently.
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Billing & Payments
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Process invoices, statements, and payments.
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Assist with medical aid and IOD billing where required.
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Help obtain authorisations for patient visits or procedures.
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General Office Support
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File, organise, and maintain documentation.
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Ensure smooth day-to-day operations within the practice.
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Provide support to the practitioner and administrative team as needed.
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Additional Information:
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This is a contract position (approximately 56 months).
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The role is based at a medical practice with standard office hours.
Only shortlisted candidates will be contacted. If you do not receive a response within two weeks, please consider your application unsuccessful.
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