Job Description
About the Role
The Retail Store Assistant role at our Aloe Pharmacy store in Port Elizabeth is an exciting opportunity for a motivated and customer-focused individual to join our team. As a key member of our store team, you will be responsible for assisting with the overall management of the store, ensuring operational and administrative duties are performed as per standard policy and procedure.
Key Responsibilities
- Manage and report all customer compliments and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock.
- Prepare the run reconciliation on a daily basis.
- Prepare, order, and receive branch change requirements to ensure cashiers have enough change to provide best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Requirements
Basic computer skills (Word, Excel, and Outlook). SAP. Retail experience
Qualifications
Formal education/certifications (e.g., Grade 12 / Matric)
Salary & Benefits
Market-related salary. Medical aid. Provident fund
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Nelson Mandela Bay
The transport and logistics industry in Nelson Mandela Bay is typically characterized by steady growth, driven by the expansion of local businesses and the increasing demand for efficient supply chain management. This sector is generally considered to be a stable and rewarding field, offering a range of career opportunities for those with the right skills.
Typically, salaries for transport and logistics roles in Nelson Mandela Bay can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions can expect salary ranges between R30 000 to R50 000 per annum, while more senior roles may command higher salaries ranging from R80 000 to R150 000 or more, depending on the specific requirements of the role.
Common skills for transport and logistics professionals in Nelson Mandela Bay typically include a valid driver’s license, excellent communication and problem-solving skills, experience with inventory management software, knowledge of logistics operations and transportation regulations, proficiency in Microsoft Office applications, and ability to work well under pressure. Other valuable skills may include experience with warehouse management systems, understanding of supply chain management principles, and familiarity with local transportation infrastructure.
Industries that commonly employ transport and logistics professionals in Nelson Mandela Bay include the financial services sector, technology industry, manufacturing sector, and e-commerce companies. These sectors often require specialized knowledge of transportation operations, inventory management, and supply chain management.
For those looking to launch or advance their careers in this field, opportunities for development and progression are generally plentiful. Many transport and logistics companies offer training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities. Advancement can often be achieved through taking on senior roles within the company, such as a warehouse manager or operations supervisor, or by pursuing higher education qualifications in fields like supply chain management or logistics.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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