Pretoria: Business Analyst posted by Sabenza IT & Recruitment
Posted on 2025-08-12 00:00:00
| Employer | Sabenza IT & Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Pretoria |
Job Summary
Are you a problem-solver who thrives on translating business needs into smart, scalable solutions? We’re looking for a Senior Business Analyst with a sharp analytical mindset and a deep understanding of IT operations to help us drive excellence across the entire application lifecycle. As a key player in our Agile team, you’ll work closely with cross-functional stakeholdersincluding Developers, UI/UX Designers, QA Analysts, Product Owners, and IT Leadsto shape, refine, and deliver innovative technology solutions that keep our systems resilient, secure, and customer-centric
Role And Responsibilities
- Collaboration with Team Lead, Stakeholders, IT PO and Team regarding Operational topics is responsible for the needs-based operating process within the agreed quality.
- Ensures the operability and operational quality of the applications over the entire life cycle in the area of responsibility.
- Ensures the implementation of all tasks and content of the process IT Operations (IT.03 Monitor and Operate IT Product).
- Controls the overall release and change management of the applications in the area of responsibility.
- Controls the implementation of technical lifecycle management measures as well as the identified security measures for the assigned applications.
- Controls the measures to improve operational quality for the assigned applications.
- Supports the product owner with operational issues.
- Prioritizes the scope of operations of the applications to the product owner for the assigned applications.
- Prioritizes the necessary operational scopes for in the product backlog for the assigned applications.
- Decides all operational issues within the scope of the planned resources for the assigned systems and applications.
- Supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance".
- Controls the measurement and communication of the operation KPIs and defines the necessary measures to improve quality or the assigned applications.
- Supports the LRE in post mortem handling of major and critical incidents.
- Supports the LRE in all of its assigned tasks regarding the assigned applications.
- Supports ITSCM tasks (e.g., IT emergency exercises) and tasks in manage availability.
- Ensure that all processes are investigated / considered in obtaining the specifications of the user requirements.
- Propose and review system designs and evaluate alternatives.
- Review and present proposals / system solutions to IT Project Lead, DevOps Team, UI/UX team, QA Team, and Product Owner / Business team.
- Detailed documentation relevant to all stakeholders (Business/Developers/UX/QA).
Requirements
- Solution design involving all stakeholders (Business/Developers/UI/QA).
- Participate in stand-ups and meet with end users and other stakeholders and gather requirements.
- Gather, Analyse and Implement new system requirements specifications.
- System testing /parallel runs assist QA in testing systems/solutions.
- Excellent data collection and analysis skills
- Working knowledge using Agile development methodologies
- Working knowledge of Confluence / Jira
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Qualifications/Experience
- Work experience, diploma / degree in business / IT environment.
- 5 to 8 years BA experience
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