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Pretoria: CLI Claims Administrator (AD04) / CLI-Claims Administrateur (AD04) posted by Werkie

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Job Description

(eng= Job Title: CLI Claims Administrator Our client is seeking a detail-oriented, professional, and customer-focused CLI Claims Administrator to play a key role in managing claims data, client communication, and internal operations. This position requires someone who excels in accuracy, service excellence, and relationship-building. About the Company Our client is a well-established financial services provider specialising in debt relief, debt consolidation, and client support. They assist individuals in regaining financial stability through affordable repayment solutions, professional guidance, and a supportive experience throughout the process. Location: Lynnwood Salary: R15 000 R25 000 (depending on experience) Available Positions: 12 Start Date: January 2026 Key Responsibilities Accurately capture and maintain claim-related data across internal systems and databases. Handle client and creditor inquiries regarding claim status, documentation, and process requirements. Verify and process claim documentation, ensuring completeness, accuracy, and compliance with company and regulatory standards. Provide administrative and operational support to the claims teams. Handle client queries professionally and follow up to ensure resolution. Follow up with clients and insurers to ensure claims are progressing and resolved within expected timelines. Communicate with credit providers and insurers to confirm balances, policy details, and settlement terms. Track claim progress, update records accurately, and resolve data discrepancies promptly. Perform ad-hoc duties as required. Job Requirements National Senior Certificate (Grade 12). Strong knowledge of MS Office. Experience in claims administration, customer service, or data management is advantageous. Excellent telephone etiquette and professional email communication. Ability to work accurately and maintain high levels of organisation. Reliable transport. Strong problem-solving skills and attention to detail. Able to work independently and within a team environment. Key Characteristics Professional, friendly, and customer-focused. Excellent communication and listening skills. Strong accountability and reliability. Good planning, organisation, and time management. Proactive, accurate, and dedicated to service excellence. Ready to join a dynamic team where your contributions truly matter? Apply now wed love to meet you! ) (afr= Pos Titel: CLI-Claims Administrateur Ons kliënt is op soek na n noukeurige, professionele en kliëntgerigte CLI-Claims Administrateur om n sleutelrol te speel in die bestuur van eisdata, kliëntinteraksie en interne administrasie. Hierdie posisie vereis iemand wat uitblink in akkuraatheid, diensuitnemendheid en die handhawing van positiewe kliënteverhoudings. Meer oor die Maatskappy Ons kliënt is n gevestigde finansiële diensverskaffer wat fokus op skuldverligting, skuldkonsolidasie en kliëntondersteuning. Hulle help kliënte om finansiële stabiliteit te herwin deur bekostigbare terugbetalingsplanne, professionele leiding en n ondersteunende benadering deur die hele proses. Ligging: Lynnwood Salaris: R15 000 R25 000 (afhangend van ervaring) Beskikbare Posisies: 12 Begindatum: Januarie 2026 Hoof Verantwoordelikhede Voer eisverwante data akkuraat in en onderhou dit oor interne stelsels en databasis. Hanteer kliënt- en kredietverskaffernavrae oor eise, dokumentasie en prosesvereistes. Verifieer en verwerk eisdokumentasie, en verseker volledigheid, akkuraatheid en nakoming van maatskappy- en regulatoriese standaarde. Bied administratiewe en operasionele ondersteuning aan die eisteam. Hanteer kliëntnavrae professioneel en volg op om seker te maak dit word opgelos. Volg op met kliënte en versekeringsmaatskappye om te verseker dat eise vorder en binne verwagte tydraamwerke opgelos word. Kommunikeer met kredietverskaffers en versekeringsmaatskappye om betalingsbalanse, polisbesonderhede en skikkingsterme te bevestig. Volg die vordering van eise, werk rekords akkuraat by en los data-onkonsekwenthede vinnig op. Voer ad-hoc take uit soos benodig. Pos Vereistes Nasionale Senior Sertifikaat (Graad 12). Sterk kennis van MS Office. Ervaring in eisadministrasie, kliëntediens of datahantering is n voordeel. Uitstekende telefoonettiket en professionele e-poskommunikasie. Vermoë om akkuraat en georganiseerd te werk. Betroubare vervoer. Sterk probleemoplossingsvaardighede en aandag aan detail. Vermoë om onafhanklik én binne n span te werk. Karaktereienskappe Professioneel, vriendelik, en kliënt-gefokus. Uitstekende kommunikasie- en luistervaardighede. Hoë vlak van verantwoordelikheid en integriteit. Sterk beplanning, organisering en tydsbestuur. Proaktief, akkuraat en toegewyd aan diensuitnemendheid. Is jy gereed om deel te wees van n dinamiese span waar jou bydrae regtig saak maak? Doen nou aansoek ons sien uit daarna om van jou te hoor! )
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