Date | 2024-10-10 |
---|---|
Job Title | Customer Care Specialist & Procurement Assistant |
Employer | More Information |
Salary | 16K |
Category | Customer Service Support |
Location |
Tshwane / Pretoria |
Job Summary
This role will encompass dual responsibilities. It will consist of two primary functions : one focused on client service and quote assistance and the other on procurement. The Customer Care Head will be responsible for managing customer accounts and record, while the Procurement Head will assist with obtaining all materials necessary for production. CUSTOMER CARE DUTIES: Customer support Handling Complaints Product and Service Knowledge Processing Orders and Returns Maintaining Customer Records Escalating issues Customer feedback Building Customer Relationships Adhering to Policies Problem Solving Quoting All other administrative duties i.e.: Answering phone calls, Managing emails, ensuring all data is up to date on our clients online data-capturing system etc. PROCUREMENT DUTIES: Supplier Sourcing Contract negotiation Procurement Strategy Vendor Relationship Management Budget oversight Inventory Management Compliance and Risk Mitigation Data Monitoring and Reporting REQUIREMENTS: Minimum of 2 years of customer service experience Minimum of 2 years of procurement experience Matric qualification required Own vehicle necessary Residing in the Pretoria Area Working hours : Monday to Friday 07:45 16:30
Customer Care Specialist & Procurement Assistant position available in Tshwane, Pretoria. This job position was posted by . The job has been posted on 2024-10-10 in the Customer Service Support category
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