Group Sales Manager
Posted on 2025-04-09
| Employer | Bright Placements (PTY) Ltd |
|---|---|
| Salary | 0 |
| Category | Sales Marketing |
| Location | Gauteng / Pretoria |
Job Summary
1. Sales Strategy and Planning
- Develop Sales Plans: Create and implement strategic sales plans to increase group bookings and maximize revenue.
- Target Market Identification: Identify target markets for group sales, including corporate clients, event organizers, associations, and travel agencies.
- Setting Sales Goals: Establish sales targets and objectives to drive business growth, and work towards achieving them consistently.
2. Prospecting and Lead Generation
- Identifying Leads: Research and identify new leads and potential group clients, such as businesses looking for conference venues or organizations needing event space.
- Networking: Attend industry events, trade shows, and networking functions to meet potential clients and build relationships with key decision-makers.
- Cold Calling & Outreach: Reach out to potential clients through cold calling, email campaigns, and direct outreach to generate leads.
3. Relationship Management
- Client Relationship Building: Cultivate and maintain strong relationships with existing clients to encourage repeat business and long-term partnerships.
- Account Management: Oversee the management of group accounts, ensuring clients are satisfied and their needs are met before, during, and after their events or stays.
- Customer Service: Respond promptly to client inquiries, assist with specific requests, and ensure that all group-related needs are fulfilled.
4. Proposal and Contract Management
- Prepare Proposals: Create customized proposals for group bookings, including pricing, packages, and terms that meet client requirements.
- Negotiation: Negotiate terms, pricing, and services with clients to close group sales deals, ensuring both client satisfaction and profitability.
- Contract Management: Finalize contracts for group bookings and ensure that terms and conditions are clearly defined and agreed upon by both parties.
5. Coordination of Group Arrangements
- Event Coordination: Work with other departments (e.g., catering, event planning, and operations) to ensure all aspects of group bookings are managed smoothly.
- Logistics Management: Coordinate details such as room block allocations, event space reservations, catering options, audio-visual requirements, transportation, and other logistics for group events.
- On-Site Support: Ensure smooth execution of group events by providing on-site support during the event, handling last-minute issues or adjustments.
6. Reporting and Analytics
- Sales Reporting: Track and report on group sales performance, including revenue, bookings, and goals. Provide regular updates to senior management.
- Market Trends Analysis: Monitor and analyze market trends to understand the competitive landscape, identify new opportunities, and adjust sales strategies accordingly.
- Budget Management: Manage group sales budgets, ensuring that costs are controlled and financial targets are met.
7. Marketing Collaboration
- Collaborate with Marketing: Work closely with the marketing team to create promotional materials, digital campaigns, and packages that target group clients.
- Brand Promotion: Help promote the brand and services through various marketing efforts, such as advertisements, promotional emails, and social media outreach.
- Market Research: Provide feedback to the marketing team regarding customer preferences and successful sales tactics.
8. Customer Feedback and Satisfaction
- Client Feedback: Gather feedback from group clients regarding their experience with the service, and use this information to improve future sales efforts.
- Follow-up: After an event or group stay, follow up with clients to ensure their satisfaction, resolve any issues, and encourage repeat business.
9. Team Leadership and Support
- Team Collaboration: Collaborate with sales teams, customer service, and other departments to achieve sales objectives.
- Mentoring: Assist in mentoring junior sales staff or team members in group sales processes, strategies, and techniques.
- Training: Provide training to the team on product offerings, sales techniques, and customer service standards.
10. Budgeting and Forecasting
- Sales Forecasting: Forecast future sales based on current trends, seasonality, and past performance to help the organization plan for future business.
- Budgeting: Set and manage budgets for the group sales department, ensuring that sales efforts remain cost-effective.
Group Sales Manager position available in Gauteng, Pretoria. This job position was posted by Bright Placements (PTY) Ltd. The job has been posted as a char8000 ad on 2025-04-09 at 13:24:39 in the Sales Marketing category
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