Menu Close

Pretoria: Managed Services Engineer posted by AtripleA recruitment & temps

Advertisement



Job Description

About the Role

The Managed Services Engineer will be responsible for providing day-to-day technical support and maintenance to managed service clients in Pretoria. The role focuses on monitoring, troubleshooting, and resolving incidents across customer environments to ensure systems remain operational and service levels are maintained.

Key Responsibilities

  • Provide remote technical support to managed service clients.
  • Monitor client systems, networks, and infrastructure using monitoring tools.
  • Respond to alerts, incidents, and service requests within agreed SLA’s.
  • Perform basic troubleshooting across network, voice, and infrastructure environments.
  • Escalate complex issues to senior engineers where required.
  • Perform routine system health checks.
  • Conduct patching, updates, and preventative maintenance.
  • Assist with configuration changes and system adjustments.
  • Log, track, and resolve support tickets through the service desk system.
  • Ensure accurate documentation of troubleshooting steps and resolutions.
  • Maintain communication with clients regarding ticket progress.
  • Manage user accounts, permissions, and access requests.
  • Assist with device configuration and deployments.
  • Support backup monitoring and basic recovery tasks.

Requirements

  • Matric (Grade 12) – essential
  • IT Diploma / Certificate or equivalent technical qualification.
  • 1 – 3 years’ experience in a technical support or managed services environment.
  • Experience supporting multiple client environments will be advantageous

Qualifications

No qualifications mentioned in the original job description.

Salary & Benefits

Salary information not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

View Job  Eastern Cape: Payroll Administrator posted by Hire Resolve

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

View Job  Cape Town: Sous Chef posted by HotelJobs


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Create a professional email address for job hunting - avoid nicknames or casual addresses.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Centurion, Pretoria: Centurion: COMMERCIAL LAW ATTORNEY posted by Cora O’Neil Recruitment Agency

Jobs in Centurion March 25, 2026
Centurion, Pretoria Cora O'Neil Recruitment Agency Gauteng Jobs in Centurion

Irene, Centurion: COMMERCIAL LAW ATTORNEY Minimum Requirements: -Presentable and professional -Fully bilingual in both Afrikaans & English a must (Full…

View Job  Johannesburg: Driver - Code 14 posted by Tailormade Solution
View Job

Johannesburg: Edenvale, Johannesburg: DEBT COLLECTION ATTORNEY posted by Cora O’Neil Recruitment Agency

Jobs in Johannesburg March 25, 2026
Cora O'Neil Recruitment Agency Gauteng Jobs in Johannesburg Johannesburg

Edenvale, Johannesburg: DEBT COLLECTION ATTORNEY Minimum Requirements: -Presentable and professional individual (female preferred) -Excellent business English proficiency -Bachelor of Laws…

View Job

Bedfordview: Bedfordview, East Rand: LITIGATION ATTORNEY posted by Cora O’Neil Recruitment Agency

Jobs in East Rand March 25, 2026
Bedfordview Cora O'Neil Recruitment Agency Gauteng Jobs in East Rand

Bedfordview, East Rand: LITIGATION ATTORNEY Minimum Requirements: -Professional and meticulous (female preferred) -Good business English proficiency and well spoken -Bachelor…

View Job

Centurion: Centurion: CONTROL ROOM OPERATORS posted by Cora O’Neil Recruitment Agency

Jobs in Centurion March 25, 2026
Centurion Cora O'Neil Recruitment Agency Gauteng Jobs in Centurion

Hennopspark, Centurion: CONTROL ROOM OPERATORS Minimum Requirements: -Professional and presentable Afrikaans speaking individual, aged approximately 22-35 years -Afrikaans and English…

View Job

Pretoria: Silverton, Pretoria: PETROL MECHANIC posted by Cora O’Neil Recruitment Agency

Jobs in Pretoria March 25, 2026
Cora O'Neil Recruitment Agency Gauteng Jobs in Pretoria Pretoria

Silverton, Pretoria: PETROL MECHANIC Minimum Requirements: -Reliable male with sober habits and in good health -Able to write and communicate…

View Job

Pretoria: Pretoria / Johannesburg, Gauteng: EXTERNAL SALES AGENTS posted by Cora O’Neil Recruitment Agency

Jobs in Gauteng March 25, 2026
Cora O'Neil Recruitment Agency Gauteng Jobs in Gauteng Pretoria

Pretoria / Johannesburg, Gauteng: EXTERNAL SALES AGENTS (To work from offices in Pretoria, Lyndhurst or from home) Minimum Requirements: -Presentable…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area