Pretoria: Operational administrative assistant

We are seeking a highly organised and versatile individual to provide direct support to the COO and broader operations team. This role requires a proactive, detail-oriented person who can manage executive administration, oversee operational processes, and develop reporting dashboards to ensure smooth company performance. JOB SPECIFICATION Key Responsibilities: 1. Executive & Administrative Support – Manage the COO’s calendar, emails, meetings, and travel arrangements. – Prepare agendas, take minutes, and follow up on action items. – Handle confidential information with discretion. – Maintain filing systems (digital and physical). 2. Operational Assistance – Support the COO in developing, documenting, and testing operational workflows and SOPs. – Coordinate with multiple departments (Logistics, IT, HR, Projects, Finance, etc.) to ensure tasks are completed on time. – Assist with reporting and compliance tracking across teams. – Monitor workflow effectiveness and suggest improvements. 3. Dashboarding & Reporting – Create, maintain, and update dashboards and performance reports for operational and strategic decisionmaking. – Collect and analyse data from various teams and compile into actionable insights. – Build advanced Excel reports (pivot tables, formulas, macros, data modelling). Skills & Competencies: – Strong organisational and multitasking abilities. – Excellent written and verbal communication skills. – Advanced Microsoft Excel skills (must be able to build dashboards, reports, and automated templates). – Comfortable working across multiple operational functions. – Analytical mindset with attention to detail. – Ability to work independently and proactively. This is an ideal role for someone who thrives in a fast-paced executive environment, takes ownership of their work, and ensures smooth day-to-day operations for the COO and the organization.