Job Description
About the Role
Qetello is seeking a highly organised and experienced Operations Coordinator with a solid background in the HVAC industry to assume full responsibility for the daily operational coordination and control of technical service activities across various sectors.
Key Responsibilities
- Job & Technician Coordination (Primary Function)
- Tracking all active jobs daily
- Monitoring technician schedules and route planning
- Confirming job bookings and site access with clients
- Ensuring technicians receive complete and accurate job information
- Following up on outstanding job cards
- Ensuring completed job cards are returned promptly
- Verifying accuracy and completeness of job documentation
- Ensuring required paperwork is submitted for quoting and invoicing
- Tracking return visits and outstanding works
- Monitoring job progress and completion timelines
- Ensuring no job remains unattended, untracked or delayed without escalation
- Parts & Job Readiness Coordination
- Confirming parts required for jobs are ordered timeously
- Liaising with stores and stock control
- Tracking outstanding parts and delivery schedules
- Scheduling technicians only once parts are available (where applicable)
- Flagging delays immediately to relevant stakeholders
- Preventing technician downtime and unnecessary return visits
- Client Coordination & Communication
- Providing structured job updates where required
- Confirming booking dates and access arrangements
- Logging and tracking client complaints or concerns
- Following up on outstanding client matters
- Maintaining professional telephone and email communication
- Escalating sensitive or contractual matters to Directors
- Internal Operational Coordination
- Maintaining structured interdepartmental communication
- Identifying workflow bottlenecks early
- Escalating genuine operational risks appropriately
- Supporting implementation of operational processes
- Maintaining operational discipline and structured systems
Requirements
- Proven experience within the HVAC industry (Non-negotiable)
- Minimum 35 years experience in operational coordination
- Strong understanding of HVAC workflows and technician scheduling
- Experience managing job cards and service administration
- Strong organisational and administrative control skills
- Excellent verbal and written communication skills
- Ability to work under pressure in a fast-paced environment
- High attention to detail and accountability
- Computer literate (Excel, email, job management systems)
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Follow up your job application with a polite email if you haven't heard back within a week.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Middle East: Senior Electrical Technician (Green Mill & ABF) posted by MECS Africa
Requirements:Diploma in Electrical Engineering10 years experience in a relevant industry or business, specifically in Green Mill and/or Anode Baking...
View JobCenturion: Financial Accountant posted by Network Finance
Step into a role where your expertise becomes the catalyst that accelerates a business built on constant evolution and intelligent…
View JobGauteng: Medical Receptionist posted by Ultra Personnel
We are looking for a professional and experienced receptionist to join our dynamic clinic team.Key Responsibilities:Liaising confidently with patients, both...
View JobAfrica: Country General Manager / Dealer Principal posted by She recruit
The Country General Manager will hold full responsibility for the day-to-day performance and execution of the business, with oversight of…
View JobGauteng: IT Audit Specialist posted by Salix Recruitment
Our client is a leading global professional services firm specializing in audit, advisory, and consulting services. They work with a…
View JobGauteng: Tax and Reporting Accountant posted by Salix Recruitment
A well-established South African business offering a dynamic and challenging finance environment, is looking for a tax & reporting accountant…
View Job
Browse Employers
Job Alerts