About the Role

Hire Resolve, a leading South African value retailer based in Cape Town, is seeking an experienced Systems Business Analyst (Supply Chain) to join their team. The ideal candidate will serve as a crucial interface between Systems Teams, Business stakeholders, Project/IT Teams, and external 3rd Parties. This role offers the opportunity to drive projects focused on optimizing Warehouse Management Systems, improving warehouse layouts, picking/packing processes, and distribution efficiencies.

Key Responsibilities

• Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff.
• System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation.
• Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU).
• Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS), improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities.
• Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC).
• Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement.

Requirements

• Grade 12 Certificate/Matric
• Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.)
• Project Management Diploma/Certificate
• 2-5 years in a Supply Chain and Logistics role within Retail
• Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems
• Basic proficiency in Oracle / SQL
• In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics)
• Experience with SDLC, Change Control, Defect Management
• Working knowledge of Waterfall and Agile methodologies
• Familiarity with PMBOK and BABOK principles
• Proficiency in documenting business requirements and process maps
• Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io)
• Strong understanding of Supply Chain/Logistics principles in Apparel Retail. Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications.
• Planning, Analytical, Critical Thinking, Requirements Elicitation, Risk Management, Facilitation, Communication, and Multi-Project/Activity Management.

Qualifications

No formal qualifications mentioned in the original job description.

Salary & Benefits

Competitive salary based on experience.

A major South African value retailer, originating in Cape Town, that sells affordable clothing, footwear, beauty products, homeware, and cellular items is seeking a Supply Chain Systems Business Analyst who will serve as the crucial interface between Systems Teams, Business stakeholders, Project/IT Teams (PIT), and external 3rd Parties.

Responsibilities:

• Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff.

• System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation.

• Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU).

• Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS), improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities.

• Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC).

• Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement.

Minimum Requirements:

• Grade 12 Certificate/Matric.

• Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.).

• Project Management Diploma/Certificate.
• 2-5 years in a Supply Chain and Logistics role within Retail.

• Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems.

• Basic proficiency in Oracle / SQL.

• In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics).

• Experience with SDLC, Change Control, Defect Management.

• Working knowledge of Waterfall and Agile methodologies.

• Familiarity with PMBOK and BABOK principles.

• Proficiency in documenting business requirements and process maps.

• Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io).

• Strong understanding of Supply Chain/Logistics principles in Apparel Retail. Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications.
• Planning, Analytical, Critical Thinking, Requirements Elicitation, Risk Management, Facilitation, Communication, and Multi-Project/Activity Management.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za

About the Role

We are seeking an experienced Supply Chain Systems Business Analyst to join our team in Cape Town, South Africa. As a crucial interface between Systems Teams, Business stakeholders, Project/IT Teams (PIT), and external 3rd Parties, you will play a key role in driving process optimization, system design, and project execution for our retail client.

Key Responsibilities

• Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff.
• System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation.
• Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU).
• Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS), improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities.
• Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC).
• Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement.

Requirements

• Grade 12 Certificate/Matric.
• Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.).
• Project Management Diploma/Certificate.
• 2-5 years in a Supply Chain and Logistics role within Retail.
• Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems.
• Basic proficiency in Oracle / SQL.
• In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics).
• Experience with SDLC, Change Control, Defect Management.
• Working knowledge of Waterfall and Agile methodologies.
• Familiarity with PMBOK and BABOK principles.
• Proficiency in documenting business requirements and process maps.
• Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io).
• Strong understanding of Supply Chain/Logistics principles in Apparel Retail. Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications.

Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills).

About the Role

A major South African value retailer originating in Cape Town is seeking a Supply Chain Systems Business Analyst to serve as the crucial interface between Systems Teams, Business stakeholders, Project/IT Teams (PIT), and external 3rd Parties.

Key Responsibilities

• Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff.
• System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation.
• Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU).
• Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS), improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities.
• Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC).
• Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement.

Requirements

• Grade 12 Certificate/Matric
• Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.)
• Project Management Diploma/Certificate
• 2-5 years in a Supply Chain and Logistics role within Retail
• Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems
• Basic proficiency in Oracle / SQL
• In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics)
• Experience with SDLC, Change Control, Defect Management
• Working knowledge of Waterfall and Agile methodologies
• Familiarity with PMBOK and BABOK principles
• Proficiency in documenting business requirements and process maps
• Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io)
• Strong understanding of Supply Chain/Logistics principles in Apparel Retail. Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications.
• Planning, Analytical, Critical Thinking, Requirements Elicitation, Risk Management, Facilitation, Communication, and Multi-Project/Activity Management.

Qualifications

No formal qualifications mentioned in the original job description.

Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills)

A major South African value retailer, originating in Cape Town, that sells affordable clothing, footwear, beauty products, homeware, and cellular items is seeking a Supply Chain Systems Business Analyst who will serve as the crucial interface between Systems Teams, Business stakeholders, Project/IT Teams (PIT), and external 3rd Parties.

Responsibilities:

• Stakeholder & Requirements Management: Conduct stakeholder analysis, lead requirements elicitation, and produce high-quality Business Requirements Documents (BRD/BRS) for signoff.

• System Enhancement & Design: Collaborate with IT and 3rd Parties to manage the Functional Requirements Specification (FRS) playback and finalisation. Utilise UML for process mapping and system design documentation.

• Project Execution & Governance: Manage and monitor development status (Agile/Waterfall), oversee comprehensive testing protocols (UAT, defect management), and lead the full project lifecycle from pilot methodology to final roll-out and handover to Business As Usual (BAU).

• Process Optimisation & Support: Drive projects focused on optimising Warehouse Management Systems (WMS), improving warehouse layouts, picking/packing processes, and distribution efficiencies. Provide ongoing system support and manage tech refresh/End-of-Life (EOL) activities.

• Communication & Training: Develop and execute communication and training plans for new systems/processes (M365, SharePoint, ALC).

• Benchmarking & Improvement: Actively benchmark industry processes, hardware, and software to drive continuous system simplification and improvement.

Minimum Requirements:

• Grade 12 Certificate/Matric.

• Relevant Degree or Higher National Diploma (Information Technology, Computer Science, System Design, Information Systems, Business Analyst, etc.).

• Project Management Diploma/Certificate.
• 2-5 years in a Supply Chain and Logistics role within Retail.

• Hands-on experience with Warehouse Management Systems (WMS) and familiarity with ERP systems.

• Basic proficiency in Oracle / SQL.

• In-depth knowledge of end-to-end supply chain processes (procurement, inventory, warehousing, distribution, logistics).

• Experience with SDLC, Change Control, Defect Management.

• Working knowledge of Waterfall and Agile methodologies.

• Familiarity with PMBOK and BABOK principles.

• Proficiency in documenting business requirements and process maps.

• Experience with Unified Modeling Language (UML) and Process Mapping tools (e.g., Draw.io).

• Strong understanding of Supply Chain/Logistics principles in Apparel Retail. Expertise in leveraging WMS and supply chain analytics. Knowledge of POPIA and Cloud-based (SaaS) applications.
• Planning, Analytical, Critical Thinking, Requirements Elicitation, Risk Management, Facilitation, Communication, and Multi-Project/Activity Management.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za