Pretoria: Production System Manager (DevOps)

Note that this is a full time, on site position. Flexible hours will apply. And there is free lunch! REQUIREMENTS Degree in information technology, computer science, engineering or related; relevant certifications (e.g., AWS Certified DevOps Engineer, Docker Certified Associates 5 years of demonstrated experience with DevOps or Systems Administration Strong understanding of cloud computing platforms such as AWS, Azure, or Google Cloud Platform ROLE Production System Management Gain in-depth technical knowledge and expert understanding of the companys products, systems and processes. Infrastructure and cloud management (Azure, AWS and GCP) Deploy and monitor production cloud systems Infrastructure as Code Ensure high availability to meet customer SLAs Automate system usage monitoring and reporting Manage, report and optimise cloud system costs and budgets Conduct regular security checks and reviews (security and compliance) Manage automated backups and create disaster recovery plans Identify inefficiencies and improve procedures Create systems to automatically detect system errors and anomalies Incident and change management Product Development Support Assist development team to improve delivery pipelines Assist development team to create vital monitoring metrics Provide feedback on system performance and usability and suggest improvements Contribute to and verify system documentation Assist with creating best practise guidelines for customer configurations Perform benchmarks to characterize system performance Customer Support Configure, maintain and document customer deployments Manage customer provided data and liaise with Analytics team to execute projects and provide customer feedback Manage and respond to customer support tickets in a professional and timely manner in accordance with SLA requirements Escalate 3rd level support to development team by diagnosing and describing the issue Monitor progress, review deliverables, and initiate corrective actions General Research new technologies, approaches and trends as may be required in the continuous development of the companys products and services Work together with your team to plan milestones, create task breakdowns, and prioritise activities Willing and able to take on diverse responsibilities across various departments Resourceful and solutions orientated Devise and implement novel techniques to create and analyse systems Assist with internal IT support and antenna smart hands support when required Coordinate and ensure good technical communication and collaboration between various teams Technologies Azure, AWS, GCP cloud platforms InfluxDB, Grafana Kubernetes, Helm, Operators Python or Bash Jenkins and Git-based delivery pipelines Linux and Windows Admin Familiarity with container security, IAM, and vulnerability scanning You will need to be: Excited about technology Highly responsible and trustworthy Precise and detail orientated Comfortable working in a dynamic environment Analytical, critical thinker, creative problem solver Able to clearly express ideas, concepts, and opinions Able to understand a complex system as a whole The proposed salary for the role is R60k – R80k per month, the offer will be market related in line with qualifications, skills and experience.