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Pretoria: Reservations Consultant, Pretoria East (3443) posted by Hospitality Placements

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Job Description

About the Role

We are seeking an experienced Reservations Consultant to join our team at Lodge Head Office in Pretoria East. As a key member of our hospitality industry team, you will play a crucial role in providing exceptional customer service and ensuring seamless reservations operations.

Key Responsibilities

  • Process reservations and manage bookings for lodge guests
  • Utilize PANStrat Admin System to efficiently manage reservations and customer data
  • Collaborate with lodge staff to ensure accurate information and effective communication
  • Provide excellent customer service, responding to guest inquiries and resolving issues promptly
  • Stay up-to-date on lodge operational procedures and tourism industry trends

Requirements

  • Experience on PANStrat Admin System advantageous
  • 3-5 years of experience in same/similar role in the hospitality industry
  • Business administration experience
  • In-depth knowledge of business and customer needs in the Tourism industry (rates, activities, etc.)

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

  • R20 – R25K per annum

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Tshwane

The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.

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Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.

The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.

Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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