Pretoria: Short Term Claims Consultant

January 20, 2026 Jobs in Northern Suburbs

Job Description

About the Role

We are seeking a seasoned Claims Consultant to join our team in Pretoria. As a key member of our claims processing team, you will be responsible for managing the end-to-end claims process, ensuring compliance with regulatory requirements, and delivering exceptional client service.

Key Responsibilities

Manage the end-to-end claims process, including registration, assessment, validation, and settlement of claims.
Ensure claims are processed within agreed service level agreements (SLAs) and in compliance with regulatory requirements.
Accurately capture claims information and update records in the claims management system.
Communicate with clients to gather necessary information, explain claims processes, and provide updates.
Address client queries and concerns with professionalism and empathy, ensuring a positive client experience.
Escalate complex or disputed claims to the Team Leader when required.
Verify the validity of claims by reviewing documentation, conducting investigations, and liaising with service providers.
Identify potential fraud and report any suspicious activity to the relevant department.
Ensure accurate assessment of damages and costs in collaboration with assessors or other experts.
Work closely with service providers, such as assessors, repairers, and other third parties, to facilitate claims resolution.
Collaborate with the Team Leader and other team members to address challenges and improve processes.

Requirements

Matric Certificate.
At least 2 years of experience in short-term insurance (building and content) claims processing or a related role.
Experience in the insurance or financial services industry is essential.
Strong knowledge of non-motor short-term insurance products and claims processes.
Proficiency in Microsoft Office and claims management systems.

Qualifications

Matric Certificate.

Salary & Benefits

[Salary range: N/A] [Benefits and perks: N/A] [DO NOT include a “How to Apply” section – this is added automatically]

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Tshwane

The accounting and finance sector in Tshwane is generally considered to be a stable and attractive field, with a strong demand for skilled professionals. Typically, this industry experiences moderate growth rates compared to other sectors, driven by the steady expansion of businesses across various industries. As such, job seekers can expect a relatively secure and competitive career path.

When it comes to salary expectations in Tshwane, it’s difficult to provide an exact range, as these can vary widely depending on factors like experience, company size, industry sector, and specific role requirements. Generally, accounting and finance professionals with relevant qualifications and experience can expect to earn broad salary ranges of R500 000 to R1,5 million per annum or more, although actual salaries may differ significantly from this range. It’s essential to note that these figures are only a rough guide and should not be taken as an accurate representation of individual earning potential.

Common skills required for accounting and finance roles in Tshwane include proficiency in financial software such as Excel, Xero, or SAP; strong analytical and problem-solving skills; attention to detail and organisational ability; excellent communication and interpersonal skills; knowledge of financial regulations and standards; and experience with budgeting, forecasting, and financial analysis. Additionally, having a degree in accounting, finance, or a related field is often preferred.

The accounting and finance sector can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public sector institutions. In Tshwane specifically, many businesses and organisations require skilled accountants and financiers to support their operations, providing a range of job opportunities for those in this field.

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Career development opportunities are available throughout the accounting and finance sector. Typically, professionals can expect to progress through roles such as accountant, financial analyst, or senior financial manager, before potentially moving into more senior leadership positions. Many accountants and financiers also choose to specialise in specific areas, such as tax, auditing, or investment analysis, which can lead to further career advancement opportunities.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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