Pretoria: Store Manager (Automotive) posted by Staff Solutions
Posted on 2025-08-13 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | FMCG Retail |
| Location | Gauteng / Pretoria |
Job Summary
Job Purpose:
To manage all aspects of retail store operations with a focus on maximizing profitability, ensuring stock availability, maintaining compliance, and delivering superior customer service.
Job Purpose:
To manage the full scope of store operations with a focus on profitability, efficiency, compliance, and customer satisfaction.
Key Responsibilities:
Retail Store Management
- Implement strategic and operational plans to support store objectives.
- Ensure merchandise availability through inventory oversight and supplier coordination.
- Develop and apply pricing strategies and marketing initiatives based on market trends.
- Analyze operational and financial data to drive performance improvements.
- Maintain store security, safety, and cleanliness in compliance with regulations.
- Schedule and manage store staff to ensure smooth day-to-day operations.
Compliance
- Operate within established procedures and controls to ensure full compliance with internal policies and external regulations.
- Identify and monitor risks, maintaining relevant documentation and reporting concerns as needed.
- Promote a culture of health, safety, and environmental awareness across the store.
Customer Service Management
- Foster strong relationships with both internal and external customers.
- Represent the business in meetings with clients, suppliers, and other stakeholders.
- Address and resolve service-related issues promptly and professionally.
Staff Supervision
- Ensure performance contracts are in place and appraisals are conducted regularly.
- Support team development through training and clear performance objectives.
- Handle employee relations matters fairly and proactively.
Cost and Financial Control
- Participate in budget planning and manage expenditure in line with approved budgets.
- Monitor spending, identify areas for cost savings, and implement efficiency improvements.
- Ensure compliance with financial policies and reporting procedures.
Job Requirements:
Minimum Qualifications:
- Diploma in Business Administration, Sales, or Marketing (NQF 6)
Preferred Qualifications:
- Bachelor’s Degree in Business Administration, Sales, or Marketing (NQF 7)
Experience:
Required:
- At least 5 years’ experience in a retail sales or marketing environment, including 3 years in a supervisory or management role
Technical Competencies:
- Proficient in MS Office Suite and relevant business systems
- Strong understanding of retail operations, inventory management, and financial processes
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