Job Description
Duties and Responsibilities:
- Front Desk Management – Greeting clients, answering calls, and directing visitors.
- Customer Service – Greet visitors and assist with inquiries, both in person and over the phone
- Administrative Support – Managing appointments, emails, mail, and data entry.
- Client Support – Assisting with inquiries, documentation, and follow-up calls.
- Office Coordination – Organizing supplies, scheduling meetings, and maintaining the reception area.
- Operate the Switchboard – Answer and direct incoming calls, screen calls, and take messages.
- Handle Multiple Lines – Manage multiple phone lines efficiently and professionally.
- Coordinate Conference Calls – Set up and manage conference calls when needed.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
Qualifications and Skills:
- Telephone skills
- High school diploma or equivalent (required).
- Additional certificate in office administration or customer service can be advantageous
- Previous experience in a receptionist or customer-facing role
- Experience in a financial services company could be beneficial
- Familiarity with office software (e.g., Microsoft Office, CRM systems) and office equipment.
- Excellent communication skills
- Strong front desk and switchboard experience
- Familiarity with phones systems
Personal Traits:
- Professional appearance and attitude.
- Ability to work well under pressure and remain calm in busy environments.
- Strong problem-solving abilities and initiative.
To apply, send your CV and latest payslip to *****@*****.co.za
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