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Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

Posted on 2025-03-16

Employer Ison Xperiences
Salary 0
Category Sales Marketing
Location Gauteng  /  Randburg

Job Summary

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articulately. Must be able to present benefits/opportunities of the sales or service in an effective manner. Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers. Exercise appropriate soft skills when dealing with difficult customers. Ensure correct listening skills and probing techniques are used to establish relevant information. Be able to effectively communicate with the team leader and team members. To ensure that every day query is logged accordingly. Ensure that customers are informed as to the progress of queries logged but not resolved. Ensure that the customers are called and the resolution is confirmed before queries are closed. Ensure that progress of every query logged is monitor KNOWLEDGE AND SKILLS: Good communication skills verbally and written in English. Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology savvy 6 months experience in an Outbound sales Contact Centre environment; EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY: Grade 12 At least 2 years relevant experience, preferably in sales / financial industry / Retail industry . MUST HAVE GRADE 12!!!! Willing to work shifts (ranging from 07h00am to 20h00pm)
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) position available in Gauteng, Randburg. This job position was posted by Ison Xperiences. The job has been posted as a premium ad on 2025-03-16 at 13:46:19 in the Sales Marketing category

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Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to


View Job
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to


View Job
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

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Posted in Jobs in Gauteng, Jobs in Randburg

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Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

Posted on 2025-03-16

Employer Ison Xperiences
Salary 0
Category Sales Marketing
Location Gauteng  /  Randburg

Job Summary

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articulately. Must be able to present benefits/opportunities of the sales or service in an effective manner. Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers. Exercise appropriate soft skills when dealing with difficult customers. Ensure correct listening skills and probing techniques are used to establish relevant information. Be able to effectively communicate with the team leader and team members. To ensure that every day query is logged accordingly. Ensure that customers are informed as to the progress of queries logged but not resolved. Ensure that the customers are called and the resolution is confirmed before queries are closed. Ensure that progress of every query logged is monitor KNOWLEDGE AND SKILLS: Good communication skills verbally and written in English. Must be able to display proven computer literacy Able to work under pressure Goal driven Ability to work with little supervision Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation functionalities, technology savvy 6 months experience in an Outbound sales Contact Centre environment; EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY: Grade 12 At least 2 years relevant experience, preferably in sales / financial industry / Retail industry . MUST HAVE GRADE 12!!!! Willing to work shifts (ranging from 07h00am to 20h00pm)
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) position available in Gauteng, Randburg. This job position was posted by Ison Xperiences. The job has been posted as a premium ad on 2025-03-16 at 13:38:17 in the Sales Marketing category

Click Go Apply to apply online!

View Job  Pretoria: Business Analyst posted by Goldman Tech

You might also like these jobs in the same area.

More jobs in Randburg

More jobs in Gauteng

Browse Sales Marketing Jobs

Browse Ison Xperiences Jobs

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to


View Job
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

Randburg: M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans ) posted by Ison Xperiences

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to


View Job
M-Kopa Contact Centre Agent (Tshivenda , Xitsonga And Afrikaans )

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Randburg

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