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Cape Town City Centre: Receptionist / Internal Sales

Receptionist / Internal Sales

Posted on 2025-04-28 10:07:01

Category Sales
Location Za  /  Cape Town Region  /  Cape Town City Centre

Job Summary

REQUIREMENTS: Matric is essential At least one years of experience in internal sales, customer service, or front-of-house roles Experience handling customer orders, invoicing, and stock control is an advantage Pastel experience will be advantageous Fully Bilingual (Afrikaans & English) RESPONSIBILITIES: Front of House duties include: Answering phones Welcoming customers Dealing with couriers who come to collect goods Ensuring reception and demo room are always kept looking neat, tidy, professional Processing of customer orders to invoice and informing them when items are ready for collection Liaising with warehouse team to ensure all orders are picked and packed in accordance with customer order Liaising with debtors team for all orders provided on credit (ie ensuring customer still within agreed terms) Internal Sales duties include: Servicing New and Existing customers/accounts to Obtain orders for company range of Products Once trained on our capital equipment you would be expected to demonstrate machines to walk in customers Cold calling both new and existing customers to offer them a wide range of products Generating leads/ arranging meetings for senior sales people Developing data bases of customers to offer a wide range of products Focus sales efforts by studying existing and potential volume of customers and focusing on the buying potential in your area. Submit Orders by referring to price lists, product literature and related sales guides. Keep management informed by submitting activity and results reports. Monitor competition by gathering marketplace information on pricing, products and selling techniques etc. Maintain professional and technical knowledge by attending training and workshops. Attend weekly sales meetings Offering products due to expire to customers at discounted prices
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