Date | 2024-11-05 |
---|---|
Job Title | Team Leader (Administration) |
Employer | More Information |
Salary | |
Category | Admin Clerical Secretarial |
Location |
Bojanala Platinum / Rustenburg |
Job Summary
Key Performance Area – Manage E&O`s – Manage Budgeting Processes incorporating managing headcount, annual fee increases for admin only clients, revenue leakage and billing opportunities – Achieve average of 8 on NPS across Funds – Reduction in escalations from clients by monitoring and driving SLA in team – Increase in the number of tasks processed that require no manual intervention from AF resources – Data cleanup themes on member & fund level identified and plans in place to correct. – Ensuring operational excellence of all processes by maintaining and managing oversight of the team People Perspective Qualifications – Diploma – Financial Planning / Retirement Funds or equivalent Experience Required – Admin Management (Manager / Team Leader level) 3 5 years managing people and 7 years industry experience
Team Leader (Administration) position available in Bojanala Platinum, Rustenburg. This job position was posted by . The job has been posted on 2024-11-05 in the Admin Clerical Secretarial category
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