Menu Close

Sandton: Call Center Agent – Death Benefits

Call Center Agent – Death Benefits

Posted on 2025-04-07

Job Summary

Purpose: We are seeking a dedicated Call Center Agent to join our team, responsible for conducting investigations in terms of Section 37 of the Pension Funds Act. The successful candidate will communicate with beneficiaries, trace and identify potential beneficiaries, and provide comprehensive reports and recommendations to the Board of Trustees. Key

Responsibilities:

Communicate with beneficiaries via telephone, email, or face-to-face. Trace and identify further possible beneficiaries. Obtain required documentation from beneficiaries, employers, and clients. General administration and record keeping. Provide feedback to beneficiaries, clients, and management regularly. Provide legally sound allocation recommendations in line with Section 37C of the Pension Funds Act. Ensure monthly targets are met. Uphold professionalism and service excellence in all interactions. Ensure compliance with POPIA parameters and processes. Minimum Qualifications and Experience: Matric with Maths, English, Afrikaans, and preferably one local African language. 1 to 2 years’ experience in the Financial Services Industry, preferably with experience in Section 37C of the Pension Funds Act. Essential Skills: Strong written and verbal communication skills (English and Afrikaans). Proficiency in one local African language. Strong investigation and tracing abilities. Proficiency in Microsoft applications (Word, Excel). Strong time management and organizational skills. Ability to work independently and as part of a multidisciplinary team. High level of integrity and confidentiality. Ability to work under pressure. Behavioral Competencies: Initiative Results Orientation Interpersonal Skills Adaptability Critical Thinking Self-Discipline and Organization Workplace Competencies: Active listening and emotional intelligence. Analytical and problem-solving skills. Goal-driven and self-motivated. Ability to interact in a non-judgmental manner. Detail-oriented.

Call Center Agent – Death Benefits position available in North Johannesburg, Sandton. This job position was posted by . The job has been posted on 2025-04-07 in the Admin Clerical Secretarial category

Click Go Apply to apply online!


You might also like these jobs in the same area.

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Randburg: Call Center Agents – Lead Warmer posted by Sales infinity

We require Matric certificateFluent in Englishgood communication skillsminimum of 6 months call center experience is an advantageCV. Call Center Agents - Lead Warmer position available in Gauteng, Randburg. This job position was posted by Sales infinity.

View Job  Sandton: Middleware Mq Administrator - Sandton - R950k Per Annum posted by E-Merge

View Job
Call Center Agents – Lead Warmer

Gauteng: Call Center Agent posted by MOHLALA HOLDING GROUP OF COMPANIES

Vacancy: Call Center Agent (International UK Campaign)Location: Johannesburg, South AfricaExperience: Minimum 6 months in a BPO environmentLanguage: Fluent in English (spoken and written)Job Description:We are seeking dynamic and driven individuals to join


View Job
Call Center Agent

Pretoria City: Call Center Agent posted by I-Com Services (Pty) Ltd

Call Center Agent for a Debt collection company based in Pretoria, Hatfield.8:00-16:30, Monday-Friday Call Center Agent position available in Gauteng, Pretoria City. This job position was posted by I-Com Services (Pty) Ltd. The job has been posted as a fre


View Job
Call Center Agent

Durban North: Call Center Agent posted by Urban Lifestyle Rewards

A well established company in Durban is looking to employ energetic and goal driven call center agents. Basic salary of R5000 and commission up to R25 000.2 years of experience is required.Please email CV to Urban Lifestyle Rewards Call Center Agent posit


View Job
Call Center Agent

Chatsworth: Call Center Sales Jobs – Outbound posted by SAF MARKTING

We require insurance agents to do Lead Generation for Mi Way insurance ,Job requirements One year call center experience required with ref check from previous employer. Call Center Sales Jobs - Outbound position available in Kwazulu-Natal, Chatsworth. T


View Job
Call Center Sales Jobs – Outbound

Roodepoort: Sales Agent, Call Center Agent,

Are you looking for a place with an electric atmosphere, full of ambitious and energetic people eager to unlock possibilities and further themselves, then Magnitude Group is the right place for you As long as you are willing to work hard, have a student me


View Job
Sales Agent, Call Center Agent,

Sandton: Call Center Agent – Death Benefits

Purpose: We are seeking a dedicated Call Center Agent to join our team, responsible for conducting investigations in terms of Section 37 of the Pension Funds Act. The successful candidate will communicate with beneficiaries, trace and identify potential be


View Job
Call Center Agent – Death Benefits

Durban Central: Call Center Agents/Customer Service Agents Wanted – Urgently posted by Sandton INvestments en

This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and can efficiently handle enquiries with accuracy and clarity. The Tele-Consultant will engage with incoming leads and provide essential information to potential


View Job
Call Center Agents/Customer Service Agents Wanted – Urgently

Durban: Call Center Manager/ Team Leader posted by Business Capital Group

Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents

View Job  Sandton: Solution Architect (It) posted by AtripleA recruitment & temps

View Job
Call Center Manager/ Team Leader

Johannesburg: Afrikaans Call Center Agent posted by Business Capital Group

We are seeking a highly skilled and customer-focused Afrikaans Consultant to join our team in the insurance industry. The successful candidate will be responsible for providing exceptional customer service, addressing client inquiries, assisting with polic


View Job
Afrikaans Call Center Agent

Johannesburg: Call Center Manager posted by Business Capital Group

We are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing op


View Job
Call Center Manager

Johannesburg: Native Dutch Speaking Call Center Agent posted by Fempower Personnel

Position: Call Center Agent Profile:Native Dutch speakerPrevious experience (preferred but not essential)Highly motivated and enthusiasticCommercial mindsetStrong communication skills, especially on the phoneConfident and outgoing, not afraid to make ca


View Job
Native Dutch Speaking Call Center Agent

Durban North: Call Center Manager posted by Business Capital Group

We are looking for an experienced Call Centre Branch Manager to lead and manage the effective operations of a branch, ensuring the implementation of divisional strategies, cost-effective solutions, and meeting set goals (revenue and expense targets). The r


View Job
Call Center Manager

Pretoria: Call Center Manager posted by Business Capital Group

We are looking for an experienced Call Centre Branch Manager to lead and manage the effective operations of a branch, ensuring the implementation of divisional strategies, cost-effective solutions, and meeting set goals (revenue and expense targets). The r


View Job
Call Center Manager

Cape Town: Trainer – Bpo/Call Center posted by Telebest

Responsibilities:Plan, facilitate, and deliver ongoing process training in an international BPO environment.Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service.Serve as the subject matte


View Job
Trainer – Bpo/Call Center

Johannesburg: Call Center Agent – Outbound posted by CallForce

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to


View Job
Call Center Agent – Outbound

Johannesburg: Call Center Agent – Outbound posted by CallForce

Outbound Sales ConsultantOur international client is looking for strong sales individuals to join our dynamic team in Sunninghill.What Youll be DoingLead generation from an existing client base.During a Typical Day, Youll Read from a scripted pitch Transfe

View Job  Fourways: Oa Sales Executive

View Job
Call Center Agent – Outbound

Sandton: I.T Sales Call Center Rep posted by CallForce

Helping customers implement innovative cloud computing solutions by using the latest, secured cloud computing technologies for Data Security, Data backup and storage, Improved Collaborations, Excellent Accessibility, Low maintenance cost, Mobility, Service


View Job
I.T Sales Call Center Rep

Cape Town: Outbound Contact Center Consultant International Markets posted by Call x1

Callx1 focuses on the gaming industry and has its Headquarters based in Claremont. Environmentally we a high energy driven environment. We have one of the highest most rewarding renumeration structures in our industry.Join Our Team as an Outbound Sales Age


View Job
Outbound Contact Center Consultant International Markets

South Africa: Pbq Call Center Agent posted by Datafin

PBQ Call Center AgentMedia/Marketing/SalesPretoria/Centurion - Gauteng - South AfricaENVIRONMENT: Due to growth within this Software and Technology Firm, they are seeking a motivated and patient-focused Post Basic Pharmacist Assistant to join their team in


View Job
Pbq Call Center Agent

Pretoria: Client Relationship Manager (Call Center) posted by AtripleA recruitment & temps

Client Relationship Manager (Call Center)Location: PretoriaSalary: R 18 000.00 to R 22 000 p.mOur client in the Digital printing industry has an opening for a Client Relationship Manager in their call Centre.Job Specification:Management of a 5- seat call c


View Job
Client Relationship Manager (Call Center)

South Africa: Call Center Agent_Re5 (Insurance) posted by AtripleA recruitment & temps

Insurance Call Center Agent (with RE5)Location: Menlyn, Pretoria, South AfricaSalary: R 7 546.50 / R 8 546.50 (with RE5)Our client in the Insurance industry is looking for a Call Center Agent to generate sales according to target.Key responsibilities Mark


View Job
Call Center Agent_Re5 (Insurance)

Centurion: Call Center Agent posted by Stonebridge HR Solutions

Requirements:Grade 121+ years call centre experienceExtremely well spoken in English Customer orientated Telephone Etiquette Responsibilities:Standard call centre duties, customer service and sales Please note only shortlisted candidate


View Job
Call Center Agent

Centurion: Call Center Agent

Requirements: Grade 12 1 years call centre experience Extremely well spoken in English Customer orientated Telephone Etiquette Responsibilities: Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contact


View Job
Call Center Agent

Sandton: Call Center Agent – Death Benefits posted by The Focus Group

Purpose:We are seeking a dedicated Call Center Agent to join our team, responsible for conducting investigations in terms of Section 37 of the Pension Funds Act. The successful candidate will communicate with beneficiaries, trace and identify potential ben


View Job
Call Center Agent – Death Benefits

Error making API request.
Share this to someone who needs a job:
Posted in Jobs in North Johannesburg, Jobs in Sandton

More Jobs in Your Area