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Sandton: Production Support Analyst

Production Support Analyst

Posted on 2025-03-11

Salary 200 000 Annually
Category It Computing Software
Location North Johannesburg  /  Sandton

Job Summary

Skills and knowledge required: Provide business and systems support to Corporate and investment banking by analyzing the root cause. Communicate product and data specification to clients (Businesses and individuals) technical and non-technical Collaborate with business and developers through joint problem-solving sessions to ensure that solutions are robust, monitored accordingly and lifecycle resilient. UAT testing and checks after release is deployed. Loading of new firewall IP address for business to transfer large files to the bank for processing. Execution of SQL script, to update fields if required, to view full processes and to identify the error in the logs. Ensuring correct currency and rate is applied on transaction. Provide network support (SFTP, FTP). Run morning checks to identify failed transactions. Investigation of failed XML files. Prepare Change Request and log Problem ticket for the reoccurring issue. Manager of Forex ETS AOP incidents logged by branches

Requirements:

National Diploma in IT 3-5 years` experience in a similar role Strong experience in API Experience and knowledge in Forex and corporate investment

Production Support Analyst position available in North Johannesburg, Sandton. This job position was posted by . The job has been posted on 2025-03-11 in the It Computing Software category

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