Senior Telematics Fleet Support Agent
Posted on 2025-03-20
| Employer | Edge Telematics |
|---|---|
| Salary | 0 |
| Category | Logistics |
| Location | Gauteng / Sandton |
Job Summary
As a Telematics Fleet Support Agent, youll play a critical role in supporting client fleets and ensuring smooth daily operations. Key responsibilities include:Providing user support and training for new and existing clients.Setting up and maintaining the telematics user environment with a focus on enhancing user experience.Engaging with clients through various communication channels to understand their business risks & operational needs, spot opportunities & upsell.Applying existing or emerging technology solutions to enhance client operations, improve efficiency, reduce risks, and add value.Creating tailored solutions, including quotes and presentations, based on a deep understanding of our technology and client requirements.Generating actionable insights from telematics data using tools like Excel, Power BI, Google Sheets, Looker Studio, MySQL, SQL, and other analytics platforms.Running, training and overseeing the daily device health checks and collaborating with the technical team to ensure hardware and software uptime.Configuring vehicles, drivers, alerts, and reports within the telematics environment and backend systems.Maintaining and troubleshooting advanced hardware and software features.Engaging and collaborating with OEMs, upstream service providers, and developers from diverse cultural backgrounds across Africa and abroad.Knowledge of APIs, Python scripts, generative AI, and integrations is a plus.
Senior Telematics Fleet Support Agent position available in Gauteng, Sandton. This job position was posted by Edge Telematics. The job has been posted as a free ad on 2025-03-20 at 16:34:26 in the Logistics category
Senior Telematics Fleet Support Agent position available in Gauteng, Sandton. This job position was posted by Edge Telematics. The job has been posted as a free ad on 2025-03-20 at 16:34:26 in the Logistics category
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