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Sandton: Yes4youth Programme Lodge Reservations Administrator

Yes4youth Programme Lodge Reservations Administrator

Posted on 2025-03-12

Salary Market related
Category Admin Clerical Secretarial
Location North Johannesburg  /  Sandton

Job Summary

KEY OUTPUTS: Qualifying and distribution of all incoming reservation requests for the Lodge Reservations and Inbound Teams, and assisting with unassigned tickets in various reservations teams (rotational basis) Checking availability and holding space for new requests Assisting Travel Specialists with WETU itineraries Checking for Trade Conflict, prior to holding space for new requests Cancelling of reservations Chasing provisional reservations Sending lodge daysheets for the consultants, if required for last minute bookings and ensuring the information received by the &Beyond Lodges is correct Sending weekly administration reports to assist team on bookings travelling, outstanding ï‚· payments, provisional bookings. Assisting with updating GIS for the consultants, if required and ensuring the information is loaded correctly Consistent and clear communication daily with reservations team and suppliers Reconfirmation of consultant files by sending reconfirmations and vouchers and ensuring what has been confirmed to the agent or guest matches the final itinerary/confirmation Ensuring that shat has been booked in Tourplan matches the confirmation sent to suppliers and matches the supplier invoices Checking Tourplan has been updated with guest information and flight details Checking and updating pick up and drop off details and all services booked correctly KNOWLEDGE REQUIRED: Understanding of travel industry Some understanding of a reservations environment is advantageous Computer literate with basic knowledge of Outlook, Word and Excel Knowledge of Tourplan advantageous or any other reservations system QUALIFICATIONS REQUIRED: Tourism/Travel-Related Qualification (degree/diploma) SKILLS REQUIRED: Communication skills and a good command of the English language both written and oral Time & desk management with a focus on organizational ability Attention to detail Exceptionally customer focused Initiative PERSONAL ATTRIBUTES: Good interpersonal skills Sense of urgency Passionate about guest delight Diligence and self-motivation to meet deadlines and keep on top of your job Willingness/ability to share information We reserve the right to not make an appointment. YES4YOUTH CRITIRIA Must be a South african Citizen Must be 27 years old or younger before 01 May 2025 Must have Matric or a higher qualification Must not have been apart of a Y4Y programme previously

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Yes4youth Programme Lodge Reservations Administrator position available in North Johannesburg, Sandton. This job position was posted by . The job has been posted on 2025-03-12 in the Admin Clerical Secretarial category

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