Our client has an opportunity available for a Customer Service Centre Agent.
Requirements:
- Matric essential
- 3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in
Our client has an opportunity available for a Customer Service Centre Agent.
Requirements:
One of Africas largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation for excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel environment.
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As our Customer Experience Assistant, you'll embody our commitment to putting customers first. This isnt your average support jobit's about going above and beyond to create positive, memorable experiences for our customers, both proactively and reactiv
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees thro
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through c
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees thro
About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees thro
Job Purpose
The role of the Team Leader is to lead, guide, coach and support the team to achieve the
operational outputs. Managing a team of Contact Centre agents in a proactive, visible and
participative style.
Job Purpose:
The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding re