To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understanding of all Southern and East African destinations as well as day-to-day regional logistics.Detailed ResponsibilitiesQuote accurately and timeously keeping in mind our strategic goalsStrategic planning for group programs constantly adding value.Working on all group requests, including MICE, multigenerational family groups, buy in groups and high net worth requestsConfirmed Bookings in accordance with company proceduresLiaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.Continuous communication and excellent service delivery at all times.Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarization trips with agents (if and when required).Keep Agents booking information updated in the ARMKeep updated with all Wilderness and 3rd party productKeep apprised of company policies, procedures and system updates.