Service Supervisor
Posted on 2025-04-28 01:05:03
Company | Stratogo |
---|---|
Salary | 0 |
Category | Other Manufacturing |
Location | South Africa / Kwazulu-Natal / Pinetown |
Job Summary
Location: Durban – Pinetown
Industry: Automotive
Start Date: Immediate
Previous experience in Maintenance and Repair planning and scheduling
Qualifications:
- Must have Grade 12, Matric or NQF4 equivalent qualification.
- Must have a clear criminal record.
- Must be a Qualified Diesel Mechanic
- Automotive Electrician experience
- Extensive experience in diagnosing and resolving technical problems.
- Previous supervisory or managerial experience.
- Experience in safety management or compliance roles.
- Experience in customer service or client management.
Skills & Competencies
- Ability to manage and prioritize multiple tasks.
- Aptitude to handle volumized pressure.
- Efficiently scheduling and ensuring timely completion of tasks.
- Understanding of the equipment and its operational standards.
- Identifying potential issues during equipment inspections.
- Effectively coordinating with repair teams and stakeholders.
- Overseeing the repair process from start to finish.
- In-depth knowledge of the equipment and systems.
- Critical thinking
- Developing and implementing effective solutions.
- Organizational skills.
- Attention to detail.
- Proficiency in using Microsoft software
- Great leadership skills.
- Excellent communication skills.
- Conflict resolution skills.
- Patience in supporting team members as they learn new skills.
- Risk management in identifying and mitigating potential safety hazards.
- Excellent interpersonal skills by building rapport with customers.
- Communication skills: Clearly explaining resolutions to customers.
Responsibilities:
- Scheduling of regular maintenance & repairs.
- Inspection of equipment.
- Coordination of repairs.
- Troubleshoot issues.
- Maintain report records.
- Supervision of technicians.
- Facilitate internal training as and when required.
- Task assignment for team.
- Safety and Compliance in accordance with applicable legislation and company policy.
- Liaising with clients.
- Providing updates to internal/external customers.
- Dealing with all complaints received from internal/external customers
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