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Somerset West: After Sales Support Engineer

Date 2024-08-29
Job Title After Sales Support Engineer
Employer
More Information
Salary MR Monthly
Category Engineering
Location Cape Town Region
/ Somerset West

Job Summary

Location: Somerset West, Cape Town

Requirements:

Engineering degree Technical experience with regards to mechanical,electricity, and automation Previous exposure with the installation of special machinery, multi-technical field will be an advantage Fully bilingual (Afrikaans & English). Spanish or French would be an advantage Must have a valid drivers license and a valid / renewable passport Must be willing to travel mostly in South Africa but international travel will be a requirement from time to time

Responsibilities:

Provide support to company customers by combining all the queries from our customers. Organise assistance with the technical team available (company technicians and/or technical agent) Be part of the installation and commissioning of new machinery from inception to completion by ensuring a follow of the installation by visiting projects at some key moment of the installation. Deal and follow up on costumer queries and complaints by providing after sales service, focusing on technical advice (recommend parts replacement, services, ) organising team to go on intervention and process in place. Provide detailed feedback to the group to implement technical solutions. Encourage a “learn from experience” culture within the technical team by sharing and re-applying technical knowledge to improve efficiency of the team. Specialized training, unique to the Company Group, will be provided to the successful candidate.

After Sales Support Engineer position available in Cape Town Region, Somerset West. This job position was posted by . The job has been posted on 2024-08-29 in the Engineering category

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