Somerset West: Operations Manager posted by Merand Corbett & Associates

• Oversee daily operations, including opening/closing, cleanliness, and safety
• Lead and manage staff across all departments
• Handle customer service, feedback, and complaints
• Coordinate children’s parties, events, and group bookings
• Manage stock, suppliers, and inventory
• Support marketing, social media, and community engagement
• Monitor sales and operational performance

Requirements:

• 3+ years’ experience in operations or hospitality management
• Strong leadership, communication, and organisational skills
• Comfortable working weekends
• Tech-savvy with POS/booking system experience
• Warm, energetic, child-friendly, and calm under pressure

***ONLY SHORTLISTED CANDIDATES WILL BE CONATCTED***