South Africa: Assistant Manager posted by Kendrick Recruitment

Kendrick Recruitment is seeking a dynamic and experienced Assistant Manager for a prestigious luxury game reserve in the renowned Sabi Sands region. This role is ideal for a hands-on hospitality professional with a passion for the African bush, excellent leadership skills, and a keen understanding of guest experience.

The successful candidate will support the daily operations of the reserve, working closely with management and other departments to ensure a seamless, high-end service offering. This is a live-in role and requires someone who is flexible, self-motivated, and confident working in a remote environment.

Key Responsibilities:

• Support the General Manager with daily operations across all lodge departments

• Interact with guests to ensure exceptional service and memorable experiences

• Oversee and manage staff; delegate tasks in a respectful yet authoritative manner

• Assist with guiding and ranging duties if required

• Step in to resolve guest issues or operational challenges as needed

• Maintain a strong presence throughout the property to ensure standards are upheld

• Monitor stock control and basic financial processes within the lodge

• Assist in vehicle and equipment maintenance as needed

• Ensure health, safety, and operational protocols are followed

• Maintain accurate records and assist with administrative tasks

Requirements:

• Prior experience in the luxury lodge or safari industry, ideally in a management or supervisory role

• Previous experience as a Field Guide along with up to date qualifications

• Fluent in English with excellent communication skills

• Presentable and professional in appearance and manner

• Confident in guest interaction and handling high-pressure situations

• Strong leadership qualities with the ability to delegate and manage effectively

• Some mechanical and maintenance knowledge is beneficial

• Financial acumen or willingness to learn lodge-related financial processes

• Computer literate and comfortable with basic lodge management systems

• Valid drivers licence (preferably more than Code 8)

• Willingness to live and work in a remote bush environment

This is an exciting opportunity to join a respected game reserve in one of South Africas most exclusive safari destinations. If you are ready to take the next step in your lodge management career, Kendrick Recruitment invites you to apply.