South Africa: Assistant Outlet Manager – Dubai posted by Phoenix Recruitment

Italian Restaurant at a 5* Hotel in Dubai is looking for an Assistant Outlet Manager to support the outlet manager in daily operations by overseeing staff, managing customer service and inventory and ensuring efficiency. Their role includes staff training and motivation, handling customer complaints , maintaining cleanliness and service standards and assisting with tasks like scheduling, budgeting and day-to-day operations. Duties: Hiring, training, and motivating employees. Ensuring employees follow company policies and are punctual. Handling guest complaints and feedback and ensuring high standards of service are met. Supervising day-to-day activities, which can include cashiering, loss prevention, and back-office support. Managing inventory, ensuring proper supplies and equipment are available, and inspecting the physical condition of the outlet. Assisting with budgeting and analysing sales or menu performance to maximize profitability. Conducting on-the-job training and identifying training needs for staff. Requirements: High school diploma A formal hospitality qualification At least 2 – 4 years’ experience in FOH / F&B Outlet management Strong leadership and customer service skills. Organizational and communication abilities. Knowledge of the industry (e.g., food and beverage or retail). Ability to handle employee and customer issues effectively. A proactive and “can-do” attitude. Package on offer: Basic Salary: AED 3500 to 4000 / USD 950 – 1089 Service Charge: AED 200 to 300 / USD 50-80 Accommodation (single room in sharing flat), medical insurance, transportation, meals on duty, on boarding ticket are provided & other benefits as per UAE labour law