Job Description
About the Role
HotelJobs is seeking a highly experienced and skilled Assistant Villa Manager to join our luxury villa team. As a key member of our operations team, you will be responsible for ensuring seamless service delivery, exceptional guest experiences, and efficient staff coordination. If you are passionate about delivering premium hospitality services and leading high-performing teams, we want to hear from you.
Key Responsibilities
- Assist the Villa Manager in overseeing day-to-day villa operations
- Ensure exceptional guest service and personalised experiences at all times
- Manage guest arrivals, departures, and in-villa orientation
- Supervise and support villa staff including housekeeping, butlers, chefs, and maintenance
- Coordinate daily schedules, duty rosters, and staff assignments
- Ensure villa cleanliness, presentation, and maintenance meet luxury standards
- Liaise with chefs and service staff regarding menus, dietary requirements, and service timing
- Handle guest requests, feedback, and complaints professionally and promptly
- Assist with stock control, ordering, and inventory management
- Monitor service flow for meals, activities, and events
- Ensure accurate billing, posting of charges, and guest accounts
- Assist with cash handling and financial controls where required
- Conduct regular inspections of rooms, public areas, and back-of-house spaces
- Maintain guest profiles, preferences, and special requests
- Support event coordination and special occasions within the villa
- Step in for the Villa Manager during leave or off-duty periods
- Perform any reasonable duties as requested by management
Requirements
- Grade 12 / Matric certificate essential
- Qualification in Hospitality Management or Tourism advantageous
- Minimum 23 years experience in a luxury hospitality, villa, lodge, or boutique hotel environment
- Previous supervisory or assistant management experience preferred
- Strong understanding of luxury service standards and guest expectations
- Experience with PMS, POS, and reservations systems
- Excellent communication and leadership skills
- High level of professionalism, discretion, and guest focus
Qualifications
- Completed Grade 12 / Matric certificate
- Relevant qualification in Hospitality Management or Tourism (optional)
Salary & Benefits
- Competitive salary package to be discussed during the interview process
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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