Job Description
About the Role
We are seeking a polished and dedicated Butler to join our exceptional team at a prestigious 5-star private game reserve in the Eastern Cape. As the personal touchpoint for guests throughout their entire stay, you will deliver highly personalised, anticipatory service that creates truly memorable safari experiences.
Key Responsibilities
- Welcome and greet guests using appropriate forms of address and discretion
- Escort guests to their accommodation and conduct a full orientation of their room and all available facilities
- Complete detailed pre-arrival inspections of all rooms, amenities, and facilities ahead of guest check-in
- Provide dedicated, personalised service to an allocated group of guests for the full duration of their stay
- Anticipate and respond promptly to all guest requests, liaising with relevant departments to ensure efficient delivery
- Request drink preferences prior to game drives and communicate these to the ranger team accordingly
- Coordinate unique dining experiences and special celebrations within the lodge grounds in collaboration with the Lodge Manager
- Communicate all guest allergies, dietary preferences, likes, and dislikes to relevant departments while maintaining strict privacy standards
- Check in with guests regularly to ensure complete satisfaction with food, beverage, and all other services
- Bid farewell to departing guests with warmth and professionalism extended throughout their stay
- Actively contribute to continuous improvement initiatives and uphold the highest quality standards at all times
Requirements
- Grade 12 essential
- Minimum 2 years’ experience in a 5-star property in a similar role, with a food & beverage and/or housekeeping background
- Exceptional communication skills in English, both verbal and written
- Well-presented; polished, and professional with a warm and gracious demeanour
- Strong ability to anticipate guest needs and respond with a sense of urgency and dedication
- Ability to engage naturally and confidently with guests in formal and informal conversation
- Proficient in POS systems
- Strong cross-departmental collaboration and teamwork skills
Qualifications
- None mentioned
Salary & Benefits
- Salary: R8,000 per month
- Live-in position
- 4 days on / 3 days off work cycle
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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