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South Africa: Commercial Manager – Retail & HoReCa posted by Indian Ocean Export Company

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Job Description

About the Role

We are seeking a skilled Commercial Manager who is responsible for overseeing the commercial operations of Indian Ocean Export Company across the Retail and HoReCa channels. The role ensures the achievement of sales and profit targets, manages brand performance across key FMCG categories, and drives operational efficiency through strategic planning, data analysis, and stakeholder management.

Key Responsibilities

  • Oversee the performance of all major brands under the portfolio.
  • Monitor sales and margin performance.
  • Conduct daily tracking of sales budgets, margin health, and stock performance to ensure optimal profitability and reduced wastage.
  • Support the sales team by conducting up/down trading analyses to identify customer performance trends, purchasing gaps, and opportunities for product reactivation.
  • Develop and maintain consistency and ad-hoc trading agreements with key customers to drive stable sales volumes and category growth.
  • Collaborate with the procurement team to plan container shipments, manage order cycles, and ensure stock availability across key product categories.
  • Supervise and evaluate the performance of sales representatives.
  • Compile and submit monthly commission calculations.
  • Coordinate weekly commercial meetings focused on procurement planning, debtors review, suspense orders, and shipment arrivals to align cross-departmental priorities.
  • Ensure adherence to group pricing structures, contract agreements, and channel profitability goals.
  • Monitor sales achievement vs. budget (Retail & HoReCa channels).
  • Stock health and wastage levels (measured by short-dated and slow-moving stock reduction).
  • Customer coverage and numerical distribution performance.

Requirements

  • Proven experience in a similar role within the food service industry, with strong sales and achievement attitude.
  • Strong understanding of FMCG supply chain and distribution dynamics.
  • Proficiency in budgeting, forecasting, and performance tracking.
  • Ability to lead and motivate cross-functional teams.
  • Strong commercial acumen and negotiation skills.

Qualifications

  • Matric and relevant tertiary in Business, Commerce or similar.
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Salary & Benefits

The position will pay a market-related salary dependent on experience. The company will also provide a car and a cell phone contract for the incumbent. Accommodation: the first months’ rental will be covered by the company; thereafter is the responsibility of the incumbent. One annual return airplane ticket to the original country or residence is also included in the package.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

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Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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