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South Africa: Sales & Marketing Business Relationship Manager posted by MECS Africa






Date 2024-07-26
Job Title Sales & Marketing Business Relationship Manager
Employer MECS Africa
More Information
Salary 0
Category Trade Artisans Technical
Location South Africa
/ South Africa

Job Summary

Responsibilities:

  • Lead a team of IT professionals to deliver support and value to the BU in order for it to meet its strategic objectives.
  • Direct and manage the provisioning of IT services to the sales operations of the business.
  • Maintain demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval
  • Develop and enhance relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels
  • Address sales and marketing demand by capturing high level technology requirements
  • Develop training, maintenance, implementation, upgrade, enhancements, safety procedures, protocol, and documentation where required
  • 24/7 availability to resolve critical issues
  • Provide overall oversight and management guidance for all vendors to ensure compliance to agreed SLAs
  • Contract Management – Evaluates a potential service provider’s reputation, resources and expertise
  • Carry-out all required contract negotiations for new and existing contracts with third parties
  • Regular presentations and updates at leadership forums e.g. Sales LT’s, Franchise Advisory Councils, Exco’s, Partner forums, etc.

Qualifications and Experience:

  • Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.
  • SAP certification and/or experience preferred, especially SAP SD and Hybris/Commerce Cloud
  • CRM certification or experience preferred
  • 10 or more years IT experience, preferably in a Retail environment
  • 5+ years management experience, preferably in a business facing / client facing role
  • Deep understanding of the retail technology stack to include OS, DB, middleware, POS, Loyalty, Card processing, IoT, application layer, virtualisation, and cloud technologies

Sales & Marketing Business Relationship Manager position available in South Africa, South Africa. This job position was posted by MECS Africa. The job has been posted as a char8000 ad on 2024-07-26 at 01:28:32 in the Trade Artisans Technical category

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