| Date | 2024-09-15 |
|---|---|
| Job Title | It Manager |
| Employer | Ad Talent Africa More Information |
| Salary | 30000 |
| Category | It Computer |
| Location |
South Africa / South Africa |
Job Summary
Our client, a global education group, has an exciting opportunity for an IT Manager to join their team in KZN You will work 2 days in Ballito and 3 days in Umhlangha.
Position Summary
As part of our global standardisation initiative, the client has re-organised their IT Operations department in South Africa to provide a professional and effective IT service. This strategy increases their competitive edge in the private schooling sector. Within the multinational group, their IT departments continually transfer best practice knowledge between their various schools in the different countries.
The South African IT support staff will work in a dynamic, fast-paced environment which provides services to all users both onsite and via remote connection. Service enquiries will go through the Centralised Helpdesk. As part of this Group, this position will also have responsibility for Group IT Projects.
The South African IT Operations team will form a significant part of the Group as a central hub.
We are looking for a competent IT Manager, who will handle the most difficult or advanced problems, including managing the regional Team of L2 support colleagues. Their expectation is for this person to be an expert in more relevant IT technician fields and be responsible for research and development of solutions to new or unknown issues. One of the primary functions of this position is to supervise a variety of technical projects related to the setup, maintenance and support of the schools` IT systems.
Duties of the Technical Support Regional Team Lead include:
- Being responsible for IT Operation within the region, inclusive of 2 direct reports
- Manage caseloads (full escalations and requests for assistance)
- Diagnose and solve technical issues at 3rd Support Level and where needed, escalate to external vendors and to other internal teams
- Provide technical assistance and remote troubleshooting support including availability to perform on-call (after working hours) activities
- Detect, investigate, recreate and raise defects. Track defects through internal systems and turn-around fixes for production issues, set up environment to reproduce issues and test potential work-arounds and develop ad-hoc solutions to address issues as work-arounds
- Write and review technical documents (Knowledge, Support Plans, Technical Advisory Bulletins) for internal and public use, leverage opportunities for continuing education
- Managing main IT stakeholders in the regions
- Work closely with the Regional IT Manager to improve customer satisfaction
- Managing IT OPEX and IT CAPEX for the given region
- Analysing tickets and work load for the given region
- Handle change management.
- Supervise quality management.
- Organising training
- Ensuring service levels are met
- Working with vendors
- Open to travel between schools and sites
- Organisation Responsibilities
- This position reports to the Regional IT Manager
- The IT Manager – KZN manages the L2 Technicians (2 people), including the induction and performance management of team members and the management of sickness/absence and conduct etc.
- Mentor and motivate the L2 Support Technicians.
Requirements of the role:
- Hard skills:
- Educated to degree level
- At least 4 years working experience as IT Manager in a similar environment
- ITIL experience
- In-depth knowledge of the diagnosis, repair and debugging of software and computer systems
- Must have in-depth knowledge LAN/WAN Networking and IT Network Operations experience
- Demonstrate knowledge and understanding of technologies such as personal devices, laptops, tablets, Windows 7/8/10, macOS, Linux, ChromeOS, iOS, Android operating systems, WiFi, MiFi, Bluetooth, Broadband, network routing, remote access, personal productivity software, terminal emulators, and video conferencing technology
- Expert level with Microsoft Office, Adobe, Google Suite
- Networking and network administration experience, preferred network engineering background
- In-depth knowledge and relevant experience of firewalls, network protocols and network security
- VMWare experience (preferably certified)
- (Ruckus) Wi-Fi experience along with installation, configuration and troubleshooting skills
- Server administration experience
- Webserver management experience
- People Management and Team Lead Experience
- Cloud based solutions knowledge
- Experience with both hardware and software issues
- Advanced level in English (both written and verbal)
- Soft skills:
- Ability to interface and work with Executive Management in a highly dynamic, demanding, and mobile environment
- Strong technical attitude and a desire to learn and work in a fast paced, dynamic environment
- Ability to balance and prioritise multiple concurrent projects effectively
- Flexibility in work schedule with an ability to be on call to address problems, escalations, and complete projects
- Superior Customer service and analytical abilities
- Ability to think analytically, conceptually and systematically to resolve problems, make decisions
- Attention to detail
- Able to work independently and efficiently
- Excellent communication (oral and written), interpersonal, organisational, and presentation skills
- Additional skills:
- Experience with (Student) Management Information Systems
- Experience with CRM Systems
- Strong knowledge of mobility concepts, mobile device management and mobile device operating systems
- The Perfect Match
You will flourish in this IT Manager role, if you have a preference to be a technical leader for 80%; and a people manager for the other 20% in a fast-growing international organisation
It Manager position available in South Africa, South Africa. This job position was posted by Ad Talent Africa. The job has been posted as a premium ad on 2024-09-15 at 13:31:55 in the It Computer category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Cape Town: Managers Assistant Managers Waitrons Hostesses – Fine Dining Restaurant In Kuwait posted by Chefs Recruit
Fine Dining Restaurant In KuwaitHiring Immediately General ManagerAssistant Managers WaitronsHostesses2 year contract Flights Medical Accommodation Visas includedRequirements PASSPORTFINE DINING EXPERIENCE CLEAR CRIMINAL Managers Assistant Managers Waitron
View Job
Managers Assistant Managers Waitrons Hostesses – Fine Dining Restaurant In Kuwait
Hoedspruit: Assistant Spa Manager posted by Amani Spas
SCOPE AND PURPOSE EXEMPLARY LEADER, DETAIL ORIENTED, REVENUE DRIVEN, GUEST CENTRIC, TEAM EMPOWERMENT The Assistant Spa Manager:- Is an ambassador of our values, seamlessly blending superior guest service with innovative management practices, all while insp
View Job
Assistant Spa Manager
Hoedspruit: Retail Manager – Urgently Needed posted by Cloud 9 Personnel
Sales Retail Manager - Hoedspruit A tourism company in Hoedspruit has the following exiting vacancy available in Hoedspruit. Full management of store Marketing of various services / activities to tourist Experience in the hospitality industry will be an
View Job
Retail Manager – Urgently Needed
Milnerton: Manager – Urgently Needed posted by Sanitas Care
Assist the chief clinical consultant in the performance of various diagnostic procedures, conduct patient assessments, reviewing medical histories, assist with preparing reports and referred to suppliers in development treatment plans, maintain accurate up
View Job
Manager – Urgently Needed
Umhlanga: Admin | Accounts Manager posted by Intercon Recruitment
Company based in Umhlanga Surroundings is looking for an Experienced Admin | Accounts Manager. Basic Salary Neg depending on Experience. Plus Provident Fund Contribution & Petrol Allowance Requirements: Experience in Debtors (Full Debtors Function) Must h
View Job
Admin | Accounts Manager
Pretoria City: General Manager posted by BNF Staffing
Developing key performance goals and managing the performance of staffCreating and implementing strategies for business growthHiring new staff within a department or business unitEnsuring that departments or units deliver quality offerings to clientsWorkin
View Job
General Manager
Gauteng: Branch Manager/Assistant Branch Manager – Urgently Needed posted by Staffworx Recruitment
EXCELLENT OPPORTUNITIES! National Company requires BRANCH MANAGERS and ASSISTANT BRANCH MANAGERS for their branches in Limpopo, Mpumalanga and Gauteng.Renumeration: R15000-R30000 - Depending on qualification/experience.QUALIFICATION: Business Management/Ag
View Job
Branch Manager/Assistant Branch Manager – Urgently Needed
Mpumalanga: Branch Manager/Assistant Branch Manager – Urgently Needed posted by Staffworx Recruitment
EXCELLENT OPPORTUNITIES! National Company requires BRANCH MANAGERS and ASSISTANT BRANCH MANAGERS for their branches in Limpopo, Mpumalanga and Gauteng.Renumeration: R15000-R30000 - Depending on qualification/experience.QUALIFICATION: Business Management/Ag
View Job
Branch Manager/Assistant Branch Manager – Urgently Needed
Limpopo: Branch Manager/Assistant Branch Manager – Urgently Needed posted by Staffworx Recruitment
EXCELLENT OPPORTUNITIES! National Company requires BRANCH MANAGERS and ASSISTANT BRANCH MANAGERS for their branches in Limpopo, Mpumalanga and Gauteng.Renumeration: R15000-R30000 - Depending on qualification/experience.QUALIFICATION: Business Management/Ag
View Job
Branch Manager/Assistant Branch Manager – Urgently Needed
Johannesburg: Finance Manager – Jhb – Urgent posted by Bonafide Human Capital
Our motor dealer client in Johannesburg currently holds a vacancy for a Finance Manager. This position will be suited to an experienced person who has the ability to manage the financial department and maintain internal control measures to ensure that the
View Job
Finance Manager – Jhb – Urgent
Rustenburg: Used Vehicle Sales Manager – Urgent posted by Bonafide Human Capital
Our high volume dealership client based in Rustenburg currently holds a vacancy for a Manager: Used Vehicles Sales.This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provi
View Job
Used Vehicle Sales Manager – Urgent
Johannesburg North: Administration Manager – Urgent posted by Bonafide Human Capital
Our Transport Industry client based in Houghton has a position available for an experienced Administration Manager who will be managing the affairs of the Association.Job OutputsExecuting the resolutions of the National Council and Executive committee as w
View Job
Administration Manager – Urgent
Limpopo: Finance Manager – Polokwane – Urgent posted by Bonafide Human Capital
Our motor dealer client in Polokwane currently holds a vacancy for a Finance Manager. This position will be suited to an experienced person who has the ability to manage the financial department and maintain internal control measures to ensure that the dea
View Job
Finance Manager – Polokwane – Urgent
Durban: Area Manager Kzn posted by Trinity Protection
Apply for a position as an area manager in the KZN area. Must have PSIRA Grade A, with Armed Response or CIT. Must have all firearm competencies along with business purpose training certificate. Able to work night shifts and willing to work extra hours if
View Job
Area Manager Kzn
Pretoria East: Accounting And Tax Manager – Accountant And Tax Manager posted by LRC Recruitment
Reputable Audit and Accounting Firm located in Pretoria holds a vacancy for a Accounting and Tax Manager, R35-R40k Neg, Pta EastFinancial Solutions Company requires a candidate with SAIPA and Tax background within Accounting/Audit Firms Candidate must be S
View Job
Accounting And Tax Manager – Accountant And Tax Manager
Pretoria East: Financial Manager – Financial Accountant posted by LRC Recruitment
Agricultural Company with offices in Pretoria, holds a vacancy for a Financial Manager. The suitable candidate will hold a completed BCom Accounting Degree, Articles and 5yrs post article experience. Work independently, handle the full financial function
View Job
Financial Manager – Financial Accountant
Pretoria East: Audit Manager – Audit Senior posted by LRC Recruitment
Jnr and Snr Audit Manager / Registered AGA (SA); Pretoria, R Negotiable depending on level of Qualification completed and Years of post article experience within a Audit/Accounting Firm environmentDUTIES:Preparation of annual financial statements compliant
View Job
Audit Manager – Audit Senior
Paarl: Marketing Manager – Urgently Needed posted by ALRecruitment
Requirements:- At least 3 years marketing experience- Shopping Centre/Retail experience would be an advantage- Strong strategic mindset- Being able to communicate easily- Marketing diploma/degree- Execute marketing strategy and Promotion Plan. Marketing Ma
View Job
Marketing Manager – Urgently Needed
Harrismith: Assistant Manager – Fuel Station posted by Montrose Shell Ultra City
Assistant Manager needed at a Fuel Station in Harrismith. Assist the manager in running of the business, Able to work shifts with fellow assistant manager. Assist in the Convenience store and the forecourt. Receive stock, count stock, and ensure service is
View Job
Assistant Manager – Fuel Station
Roodepoort: New Vehicle Sales Manager – High Volume Dealership posted by Bonafide Human Capital
Job TitleManager: New Vehicles SalesJob DescriptionOur passenger vehicle dealership in Roodepoort currently holds a vacancy for aManager: New Vehicles Sales.This position is regarded as a key management role and will be suited to an experienced manager who
View Job
New Vehicle Sales Manager – High Volume Dealership
White River: Financial Manager posted by Cloud 9 Personnel
Financial Manager - White River Leading Agricultural firm based in White River is looking for the following:Completed B Com Degree with Honors in Accounting Fluent in Afrikaans and English 5-7 Years Corporate environment experience 5-7 Years Financial Man
View Job
Financial Manager
White River: Hospitality Financial Manager posted by Ukuthula Recruitment
- B Com Accounting degree from a reputable university- SAIPA, SAICA or other relevant financial institution membership- At least 5 years post qualification experience as a financial manager with expertise in budgeting, forecasting, analyses and reporti
View Job
Hospitality Financial Manager
George: F&I Manager – George posted by Bonafide Human Capital
Our well known automotive dealer client based in George has an opportunity for an experienced F&I Manager.Job Description PurposeThis is a key role that provides support to the dealership network by providing an efficient service to customers and the deale
View Job
F&I Manager – George
Johannesburg North: Regional Sales Manager – Furniture posted by BizGro
A great opportunity for a dynamic leader who has 5+ years sales leadership experience with furniture sales. This is a Gauteng based opportunity.The ideal candidate will > have stable track record in sales & management> be a strong & capable leader> be a di
View Job
Regional Sales Manager – Furniture
Parow: Financial Manageress – Urgent posted by Generico Recruitment
We are looking for a Senior Accountant that has managed a group of junior accountants and clerks to further their career and fill the role of Financial Manager.Position based in Plattekloof, Cape Town.The Financial Manageress will have a team of accountant
View Job
Financial Manageress – Urgent
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
