South Africa: Credit Manager (East Rand) posted by Headhunters

Our Client in the Automotive and Manufacturing Industry is seeking to employ an experienced Credit Manager, to their team based in Elandsfontein (East Rand).

Requirements:

• National Diploma or Bachelors Degree in Finance or Accounting (NQF 7).
• Credit Management Diploma from the Institute of Credit Management of South Africa is highly advantageous.
• 5 8 years of progressive experience in credit control or credit management.
• Minimum of five years experience in a supervisory or management role.
• Experience in a manufacturing, FMCG, or sales-driven environment is preferred.
• Proven experience managing large debtor books and trade credit risk.

Responsibilities, but not limited to:

Credit Risk Management

• Develop and maintain credit policies and procedures.
• Conduct credit assessments for new and existing customers.
• Approve or recommend credit limits and payment terms in line with policy.
• Monitor credit exposure and portfolio risk on an ongoing basis.
• Maintain accurate customer risk ratings and ensure compliance with credit terms.

Accounts Receivable Management

• Oversee daily debtor collections and ensure accurate allocation of payments.
• Review debtor age analysis and implement corrective actions for overdue accounts.
• Negotiate and manage payment arrangements when required.
• Liaise with sales teams to resolve disputed invoices.
• Recommend write-offs and provisions in accordance with policy.

Customer Relationship and Support

• Communicate credit terms clearly to customers.
• Resolve customer account queries promptly and professionally.
• Support customers with documentation and payment arrangements.
• Attend key account review meetings to manage credit-related risks.

Contract Administration

• Oversee contract administration including tracking, renewals, and closures.
• Ensure contract documentation is accurate, secure, and audit-ready.
• Monitor contract milestones and ensure timely action.
• Identify process improvements and support training initiatives.
• Liaise with legal, procurement, and finance teams to resolve escalated issues.
• Hold staff accountable for contract administration KPIs.

Corporate Governance, Risk and Compliance

• Ensure compliance with the National Credit Act and POPIA.
• Implement and monitor internal controls over credit and collections.
• Coordinate internal and external audits and address findings.
• Maintain departmental risk registers and mitigation plans.
• Ensure compliance with labour legislation, SHEQ standards, and ethical frameworks.
• Review and update credit procedures regularly.

Reporting and Analytics

• Prepare monthly credit and debtor reports for management.
• Analyse trends in collections, bad debt, and credit exposure.
• Recommend corrective actions based on data analysis.
• Support budgeting and forecasting processes.
• Develop dashboards and reporting tools where applicable.

Strategic Contribution

• Participate in strategy formulation and policy development.
• Advise management on credit trends and business impact.
• Support product and market expansion through credit risk assessment.
• Implement automation and digital solutions to improve efficiency.

Stakeholder/People Management

• Build and maintain effective relationships with internal and external stakeholders.
• Represent the business in stakeholder engagements.
• Provide guidance on credit, compliance, and governance matters.
• Lead, mentor, and develop the credit and administration team.
• Manage recruitment, training, performance reviews, and succession planning.
• Address employee relations matters fairly and promptly.
• Ensure alignment with HR policies and labour legislation.
• Promote organisational culture, values, and accountability.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.