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South Africa: End User Support – Software – Cape Town

End User Support – Software – Cape Town

Posted on 2025-03-16

Salary R 15 000.00
Category It Computing Software
Location ZA  /  South Africa

Job Summary

Software & End-User Support Cape Town Salary; R 15 000.00pm Intro: Are you passionate about IT support and helping others? My client seeks a Software & End-User Support Specialist in Cape Town (with occasional travel to Stellenbosch). The ideal candidate is customer-focused, communicative, organized, and proactive, able to work independently and in a team while maintaining confidentiality and trust. What You`ll Do: Provide end-user IT software support Respond to support requests via email, helpdesk system, and phone Maintain and publish supporting documentation on IT systems Deliver basic software training (MS Office, iManage, CMS) Assist with MS Office, iManage/Worksite, and other application queries Ensure compliance with company and legal IT standards Support meeting room and Teams connections (Calendar management) Provide IT software support at our Cape Town & Stellenbosch offices, with occasional remote support for other locations What You Need: Grade 12 qualification 1-2 years of experience in IT support or customer service Strong knowledge of Windows 11 and MS Office (Word, Excel – Intermediate level) Experience assisting end users with software-related issues Previous training experience is an advantage Good problem-solving and diagnostic skills Knowledge of iManage/Filesite is a plus Vehicle and valid licence- can discuss.

End User Support – Software – Cape Town position available in ZA, South Africa. This job position was posted by . The job has been posted on 2025-03-16 in the It Computing Software category

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