<p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Position:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> General Manager<br></span></span><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Location:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Cape Winelands, South Africa<br></span></span><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Salary:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Up to R20,000 per month (Negotiable based on experience)<br></span></span><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Accommodation:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Optional on-site accommodation available</span></span></p><p style="text-align:start"><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Overview:</span></span></strong></p><p style="text-align:start"><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">A renowned wine farm in the Cape Winelands, featuring two restaurants, luxury accommodation, and versatile conference facilities, is seeking an experienced and dynamic General Manager. This role requires a highly organized and proactive individual who can effectively manage multiple departments, ensuring exceptional guest experiences and operational efficiency.</span></span></p><p style="text-align:start"><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Key Responsibilities:</span></span></strong></p><ul><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Operational Management:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Oversee day-to-day operations of the wine farm, including two restaurants, guest accommodation, and conference facilities.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Staff Management:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Lead, train, and motivate staff across all departments, ensuring high levels of customer service and team performance.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Guest Experience:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Maintain exceptional service standards for guests, resolving any issues promptly and ensuring guest satisfaction.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Quality Control:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Monitor service quality in restaurants, accommodation, and conference facilities, implementing improvements where necessary.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Financial Management:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Assist in budget preparation, cost control, and revenue optimization across all departments.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Health and Safety Compliance:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Ensure compliance with health, safety, and environmental regulations throughout the property.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Event Coordination:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Manage the setup and execution of events and conferences, working closely with clients to ensure successful functions.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Inventory Management:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Oversee stock control for the restaurants and accommodation facilities, maintaining optimal inventory levels.</span></span></p></li><li><p><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Reporting:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"> Provide regular reports on operational performance, staff productivity, guest satisfaction, and financial results to senior management.</span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Requirements:</span></span></strong></p><ul><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Proven experience as an General Manager or similar role in hospitality, ideally within a wine estate, hotel, or restaurant environment.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Must have experience in the restaurant industry.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Strong leadership skills with experience in managing cross-functional teams.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Excellent organizational and problem-solving abilities.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Strong communication and interpersonal skills.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Proficiency in hospitality management software and basic financial management.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Ability to work flexible hours, including weekends and holidays.</span></span></p></li><li><p><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Own transport is essential.</span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);">Application:</span></span></strong><span style="color:rgb(89, 89, 89);"><span style="background-color:rgb(255, 255, 255);"><br>Interested candidates are invited to submit their CV and a brief cover letter outlining their experience and suitability for the role.</span></span></p>