Job Description
About the Role
We are seeking a seasoned General Manager to lead our regional operations in South Africa, driving business growth and delivering exceptional client experiences. The successful candidate will have a proven track record of success in the TES, labour outsourcing, or staffing industry, with a solid understanding of the SA labour landscape.
Key Responsibilities
- Develop and execute regional strategies aligned with MASA’s growth objectives.
- Drive revenue and profit across branches through sound financial oversight and cost control.
- Review and consolidate budgets, forecasts, and business plans.
- Evaluate market opportunities and direct regional business development initiatives.
- Build and retain key client relationships at a regional level.
- Support branch teams in acquiring new business and expanding service offerings.
- Represent MASA at executive client meetings, presentations, and tenders.
- Drive client retention, satisfaction, and brand consistency.
- Ensure consistent, compliant, and high-quality service delivery across all branches.
- Streamline processes for efficiency and scalability.
- Oversee compliance with company policies, labour laws, and health & safety standards.
- Implement performance audits and process improvements.
- Lead, coach, and motivate Branch Managers to achieve excellence.
- Champion MASA’s values and maintain a performance-driven culture.
- Partner with HR to recruit, train, and develop key regional staff.
- Uphold all legal, compliance, and governance standards.
- Identify and mitigate operational risks.
- Ensure POPIA and data integrity standards are maintained.
- Drive continuous improvement through audits and best practices.
- Deliver insightful regional performance reports to Head Office.
- Communicate key updates, risks, and opportunities to executive leadership.
- Align branch operations with company-wide initiatives and strategic goals.
Requirements
- Minimum 5 years’ experience within the TES, labour outsourcing or staffing industry, with a solid understanding of the SA labour landscape.
- Proven track record in business development, client acquisition, and retention within a service-driven environment.
- Demonstrated leadership and branch management experience, including mentoring and developing branch or regional teams.
- High integrity, resilience, and results-driven mindset, with the ability to thrive under pressure.
- Valid driver’s license and willingness to travel between Cape Town and Gqeberha (Port Elizabeth).
Qualifications
- Bachelor’s degree in a relevant field.
Salary & Benefits
(TBD)
[DO NOT include any additional information]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Human Resource Jobs in South Africa
In South Africa, the Human Resource (HR) field is becoming increasingly important as organisations seek to attract, retain, and develop top talent. Typically, HR professionals in South Africa are employed in a variety of sectors, including financial services, technology, manufacturing, and public sector institutions. Generally, these roles require individuals with strong interpersonal skills, business acumen, and the ability to navigate complex employment laws and regulations.
Salaries for HR professionals in South Africa vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Broadly speaking, HR professionals can expect salary ranges of between R400 000 and R1,200 000 per annum, although these figures are subject to variation and should be used only as a rough guide. It’s worth noting that salaries for HR roles may also vary significantly depending on the specific industry sector, with some sectors offering higher or lower salaries than others.
Common skills required for HR roles in South Africa include strong communication and interpersonal skills, the ability to interpret and apply employment laws and regulations, experience with recruitment and talent management systems, analytical and problem-solving skills, a solid understanding of business operations and principles, and often, proficiency in multiple languages. Additionally, many organisations require HR professionals to have a degree in Human Resources or a related field, as well as relevant work experience.
Industry sectors that commonly employ HR professionals include financial services, technology, manufacturing, and public sector institutions. In the financial services sector, for example, HR roles may involve managing employee relations, developing and implementing recruitment strategies, and ensuring compliance with employment laws and regulations. Similarly, in the technology industry, HR professionals may focus on talent management, leadership development, and diversity and inclusion initiatives.
For those interested in pursuing a career in HR, there are many opportunities for professional development and growth. Typically, HR professionals can expect to move into more senior roles within their organisations, such as Director of HR or Head of Talent Management. Others may choose to pursue advanced degrees or certifications, such as an MBA or SHRM-CP designation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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