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South Africa: General Manager posted by Zeebra Junction Specialist Recruitment

South Africa: General Manager posted by Zeebra Junction Specialist Recruitment

Posted on 2025-05-18 00:00:00

Job Summary

Position Title: General Manager – Resort

Location: Zanzibar, Tanzania

Salary Range: USD $ 6,500 – $ 8,500 per month

Benefits:

  • ZSSF Contribution (Employee + Employer) as retirement benefits
  • Fully Furnished Accommodation
  • Duty Meals
  • Annual Leave & Air Travel Tickets to point of origin
  • Medical Insurance
  • Cost of all Visas and work permits will be covered by the company

Experience Required:

  • Minimum 15+ years in Deluxe Resorts (with more than 100 rooms)
  • Preferably experience in coastal areas
  • East African experience is a preferred requirement

Education:

  • Degree in Hotel Management from a reputed institute
  • MBA in Marketing & Business Development is an added advantage

Reporting To: Director

Job Description:

My Client is seeking a highly experienced and dynamic General Manager for their deluxe resort in Zanzibar. The ideal candidate will be a strategic leader with a proven track record of driving business profitability and overseeing entire business operations in a coastal resort setting.

Key Responsibilities:

  • Oversee overall operations and functions of the resort, ensuring profitability.
  • Establish partnerships with international travel brands to maximize business.
  • Optimize the use of resources, including managing profit centers like the golf course.
  • Provide strategic direction to the Sales & Marketing team to achieve targets.
  • Conduct regular briefings and meetings with all head departments.
  • Ensure compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
  • Lead key property issues including capital projects, customer service, and refurbishment.
  • Handle complaints and oversee service recovery procedures.
  • Prepare, present, and achieve the hotel’s annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
  • Ensure the ongoing profitability of the hotel, meeting or exceeding revenue and guest satisfaction targets.
  • Make decisions in the best interest of the hotel and management.
  • Deliver hotel budget goals and set strategic goals for the property.
  • Develop improvement actions and implement cost-saving measures.
  • Monitor P&L statements and react with impactful strategies.
  • Closely monitor the hotel’s business reports daily and make informed decisions.
  • Ensure monthly financial outlooks for Rooms, Food & Beverage, Admin & General are accurate and on target.
  • Maximize room yield and resort revenue through innovative sales practices and yield management programs.
  • Prepare monthly financial reports for owners and stakeholders.
  • Draw up plans and budgets for the owners.
  • Assist in the procurement of operating supplies and equipment and contract with third-party vendors for essential equipment and services.
  • Act as the final decision-maker in hiring key staff.
  • Coordinate with HODs for the execution of all activities and functions.
  • Oversee and manage all departments, working closely with department heads daily.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Take ownership of all guest complaints.
  • Provide effective leadership to the hotel team.
  • Lead all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Handle corporate clients and assist in new client acquisition with the sales team when required.
  • Assist in residential sales and development with strong sales prospects.
  • Safeguard the quality of operations (internal & external audits).
  • Ensure compliance with legal requirements, including Occupational Health & Safety Act, fire regulations, and other legal requirements.
View Job  South Africa: Lodge Manager

Application Process:

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. My client looks forward to welcoming a dedicated and innovative leader to their team!

Click Go Apply to apply online!


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