South Africa: Guest Relations Consultant – Luxury Safari Lodge – North West | Sl posted by HotelJobs

? Guest Relations Consultant | Luxury Safari Lodge | North West

? Salary: R7,000 R8,000 (Negotiable, DOE)

? Location: North West Province

? Accommodation: Live-in

? Work Cycle: 3 weeks on / 1 week off

Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in role is perfect for a service-focused individual with excellent interpersonal skills, solid hospitality experience, and a flexible, hands-on attitude.

? Key Responsibilities:

Manage guest check-ins, check-outs, and all related communication

Ensure a seamless, memorable guest experience from arrival to departure

Assist in hosting guest activities and meal services when required

Maintain accurate guest records and manage bookings using hospitality software

Liaise with all departments to ensure efficient service delivery

Handle guest feedback and queries in a professional manner

Requirements:

Prior experience in a similar guest-facing hospitality role is essential

Strong people and communication skills

Proficiency in Microsoft Office and Outlook

Familiarity with hospitality systems (Benson or Tall Order experience beneficial)

Drivers licence and own transport required

Willingness to assist in other lodge duties when needed

This is a fantastic opportunity to be part of a leading hospitality team in an extraordinary safari setting.

? Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.